Manager IT Hosting & Cloud

Oversee the delivery, optimisation, and continuous improvement of our cloud platforms.

This pivotal role focuses on managing day-to-day operations, ensuring platform stability, performance, and scalability, while supporting broader cloud strategy initiatives.

Combine strong technical expertise with hands-on leadership to drive the reliability, security, and efficiency of our cloud environments.

Job Description

Responsibilities

• Manage the development, deployment, and ongoing operation of cloud platforms across the organisation.
• Ensure the reliability, performance, and cost-effectiveness of cloud infrastructure and services.
• Implement and maintain best practices for cloud governance, automation, and security.
• Oversee the performance and reliability of cloud computing systems and maintain and optimize the cloud infrastructure to ensure maximum uptime and efficiency.
• Develop policies and procedures to ensure the security and confidentiality of data and provide technical expertise to the team.
• Work closely with network engineers, system administrators, and other IT staff to monitor and troubleshoot cloud systems.
• Manage vendor relationships and negotiate service level agreements; stay up-to-date with the latest cloud technologies/trends and implement them to improve operations.
• Manage cloud infrastructure and applications to ensure high availability and performance.
• Monitor and troubleshoot issues that impact cloud services, including network connectivity and security.
• Collaborate with developers and other teams to design and deploy cloud solutions that meet business requirements.
• Implement and enforce security policies and procedures to protect sensitive data and prevent unauthorized access.
• Plan and execute disaster recovery procedures to minimize downtime and data loss.
• Optimize cloud costs and resources by identifying and addressing inefficiencies.

Process Compliance

Ensure that operations, projects and programs are managed in line with Canon processes i.e. finance and budget rules, ‘ways of working’, and J-SOX governance.

Quality Assurance

Provide a project/program & operational assurance to check that operations/projects/changes remain viable and aligned to the IT and Business strategy and that suitable / acceptable solutions are developed.

Ensure that all deliverables are measured and of the quality required – aftercare and checking.

As owner of the EMEA IT infrastructure specific domains, ensure that all these Infrastructure components are reliable, stable and functioning without disruptions (available) according to agreed service levels, quality and in an efficient and effective way.

Qualifications

• Recognised qualifications in Cloud Management, or related relevant certification (OCI, AWS, MS Azure).
• Proven experience managing cloud operations or platform engineering in a complex IT environment.
• Strong working knowledge of AWS, Microsoft Azure, OCI, Google Cloud.
• Excellent analytical, problem-solving, and communication skills along with several years of experience in cloud operations.
• Stay up-to-date with emerging cloud technologies and best practices to drive innovation and continuous improvement.
• Manage vendor relationships and contracts related to cloud services.
• Provide technical guidance and support to other IT teams as needed.

Experience required

• IT Project & Program governance.
• Domain expertise (Hosting & Cloud, Network & Security).
• Mature Business knowledge at all levels across EMEA (HQ, RSO, NSO, EMEA entities).
• IT Operational Experience (incl. Supplier mgt, sustainability, compliance).

Canon Leadership Principles

• Inspires a shared vision
• Is courageous and has conviction
• Ensures delivery of the outcome
• Understands the customer
• Drives growth and innovation
• Inspires and motivates others
• Collaborates building trust-based relationships
• Develops self, others and the organisation