Order management specialist
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Introduction to the job
In the role of order management specialist in the Customer Operations (CO) team of ASML's Business Services (ABS) organization, you will work with SAP and translate customer needs into purchase orders.
- Location: Veldhoven, Netherlands
- Team: Finance
- Work experience: 4-9 years
- Educational background: Other non-technical backgrounds
- Travel: No
- Workplace type: Hybrid
- Fulltime/parttime: Full time
Role and responsibilities
As order management specialist, you are part of the Customer Operations (CO) team of ASML's Business Services (ABS) organization. You are responsible for quote creation and order management execution.
In this role, you will:
- Perform effective and efficient execution in accordance with global E2E processes and tooling
- Provide input on local requirements for the global E2E Market to Cash process in order to achieve defined process metrics level end-state
- Safeguard compliance to applicable laws and regulations based on framework set by experts
- Ensure alignment with internal and external customer requirements
- Contribute to continuous improvements initiatives
- Drive standardization, simplification and automation of the relevant processes
Education and experience
- Bachelor's or Master’s degree, preferably in finance/business economics
- Minimum of 3 years of relevant working experience in financial services and/or market-to-cash domain
- Experience with SAP ECC
Skills
- Problem solving ability - unexpected situation can occur and you are able to analyze and come up with a solution
- Great communication skill - you will be in contact with internal as well as external (customer) stakeholders
- You are working with customer orders, so a high level of accuracy is essential
- Basic knowledge of applicable laws and regulations and internal control framework is a big plus
- Affinity with new IT developments (S4HANA, RPA, continuous monitoring, portals, etc.)
We're moving technology forward
In fact, we’re probably a part of the electronic device you’re using right now. Our lithography technology is fundamental to mass producing semiconductor chips. With it, the world’s top chipmakers are creating microchips that are more powerful, faster and energy efficient.