Internship Guest Relations - NH Collection Amsterdam Barbizon Palace
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Maak een profiel aan en ontvang slimme aanbevelingen op basis van je gelikete vacatures.
Are you passionate about hospitality and excellence? Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China. You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments. Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention. You will be part of a brand that places extraordinary feelings at the heart of everything it does.
Internship Guest Relations - NH Collection Amsterdam Barbizon Palace
- Location: Amsterdam, NL The Netherlands
- Department: Guest Relations
Beyond the ordinary: Your Benefits at NH Collection
- A monthly internship allowance of €750 gross.
- Free online & offline training through Minor Hotels University Northern Europe.
- Employee rates starting from €36 per night at Minor Hotels worldwide, 30% discount in our F&B outlets, and Friends & Family discount up to 40%. Various discounts in (web)shops.
- Team events, social activities, and celebrations throughout the year.
- International career opportunities within Minor Hotels across the globe.
Your Day-to-Day at NH Collection
As a Guest Relations Intern, you will be at the heart of the guest journey, creating genuine connections and memorable experiences from arrival to departure. Working closely with guests, colleagues, and teams across the hotel, you will discover the world of premium hospitality while developing your professional skills in an international environment. During your internship, you will:
- Welcome and assist guests throughout their stay, paying particular attention to VIP guests and special occasions.
- Build genuine connections with guests and identify thoughtful ways to personalise their experience.
- Serve as an important link between guests and hotel departments, ensuring requests are handled smoothly and efficiently.
- Share your knowledge of the hotel, Amsterdam, and local attractions to help guests make the most of their stay.
- Conduct hotel tours for prospective guests, partners, and event organisers.
- Respond to guest feedback with professionalism and support the team in finding appropriate solutions.
- Bring forward creative ideas and identify opportunities to make every guest experience even more memorable.
Excellence begins with you – Your qualities
- You are actively enrolled in an educational institution throughout the internship period.
- You are confident, approachable, and enjoy building connections with people from all over the world.
- You have a genuine passion for hospitality and delivering exceptional guest experiences.
- You are creative and have a strong eye for detail.
- You enjoy finding thoughtful ways to exceed guest expectations.
- You remain calm and solution-oriented when handling guest requests or feedback.
- You are positive, professional, and enjoy working collaboratively with colleagues across departments.
- You have excellent English communication skills, both spoken and written; additional language skills are a plus.
- You are eager to learn, take initiative, and contribute new ideas.
- You are committed to creating memorable moments for every guest.
Since 2019, the Company works with Minor Hotels in the integration of their hotel brands under a single corporate umbrella with presence in over 50 countries worldwide. Together, both Groups have a portfolio of over 500 hotels articulated around eight brands: NH Hotels, NH Collection, nhow, Tivoli, Anantara, Avani, Elewana and Oaks - that comprise a broad and diverse range…
Since 2019, the Company works with Minor Hotels in the integration of their hotel brands under a single corporate umbrella with presence in over 50 countries worldwide. Together, both Groups have a portfolio of over 500 hotels articulated around eight brands: NH Hotels, NH Collection, nhow, Tivoli, Anantara, Avani, Elewana and Oaks - that comprise a broad and diverse range of hotel propositions connected to the needs and desires of today's global travelers.
NH Hotel Group stands out in quality both as regards services and facilities, with a very carefully thought out decoration, intended to please all tastes and making the guest feel comfortable. NH Hotel Group's establishments offer the most advanced technologies designed to facilitate the guest's communication as well as his work and leisure.
The restaurants are another priority for hotels in the chain, offering guests first-rate cuisine.
NH Hotel Group is a responsible company in the Tourism industry. The chain offers hotel services which anticipate present and future needs of both our internal and external stakeholders (Employees, Clients, Shareholders, Suppliers, Environment, etc.), the communities where we operate and future generations with maximum attention to detail and efficient and sustainable solutions.