Housekeeping Quality Management Internship

Join Tivoli Hotels & Resorts, a unique eclectic brand that encompasses idyllic beaches, cosmopolitan locations, and luxurious destinations.

Housekeeping Quality Management Internship - Tivoli Doelen Amsterdam

• Location: Amsterdam, NL The Netherlands
• Employment type: Internship
• Department: Housekeeping

Tivoli Doelen Amsterdam is one of Amsterdam's oldest and most distinguished five-star hotels. Located on the banks of the Amstel River in the heart of the city, our historic hotel has welcomed royal guests, renowned artists, and international travellers for centuries. It is also home to a unique piece of Dutch history, as Rembrandt's famous Night Watch was originally commissioned to hang within its walls. As a boutique luxury hotel, we believe exceptional hospitality begins with genuine connections, creating an inspiring environment to learn, grow, and make a meaningful impact from day one.

Joining Tivoli Comes with Unique Advantages

• A monthly internship allowance of €750 gross.
• Free online & offline training through Minor Hotels University Northern Europe.
• Employee rates starting from €36 per night at Minor Hotels worldwide, 30% discount in our F&B outlets, and Friends & Family discount up to 40%. Various discounts in (web)shops.
• Team events, social activities, and celebrations throughout the year.
• International career opportunities within Minor Hotels across the globe.

Your Key Contributions to Memorable Stays

As a Housekeeping Quality Management Intern, you will play an important role in maintaining the exceptional standards that define our five-star guest experience. You will gain valuable leadership and operational experience while working closely with the Housekeeping team to ensure our guest rooms and public areas consistently meet the highest quality standards. During your internship, you will:

• Support the daily operations and quality control of the Housekeeping Department.
• Assist in leading and motivating a team of Housekeeping Attendants.
• Monitor the cleanliness and presentation of guest rooms and public areas.
• Act as a point of contact for guests and collaborate closely with colleagues across departments.
• Support stock management and help ensure the department operates efficiently.
• Help maintain and improve quality standards in line with Minor Hotels' brand requirements.
• Identify opportunities for improvement and contribute ideas to enhance the guest experience.

Your Talent, Our Tradition of Excellence

• You are actively enrolled in an educational institution throughout the internship period.
• You are curious, proactive, and results-oriented.
• You have a strong sense of responsibility and an excellent eye for detail.
• You enjoy collaborating with colleagues and interacting with guests from around the world.
• You have a genuine passion for hospitality and service excellence.
• You have excellent English communication skills, both spoken and written; additional language skills are a plus.
• You are eager to develop your leadership and organisational skills.
• You are committed to maintaining the highest standards of quality and guest satisfaction.