Delivery Engineer II

As a Delivery Engineer II at Mixpanel, you will join the Delivery Engineer team and own post-sales onboarding and data health for customers. Your goal will be to drive data trust, help embed Mixpanel into customers’ data stacks, and deliver emerging AI integrations so customers can realize the full value of Mixpanel as a self-serve analytics platform.

About Mixpanel

Mixpanel is a product intelligence and analytics platform used by more than 29,000 companies to understand how people use the products they build. By combining analytics with AI that understands the business context, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next.

About the Delivery Engineer Team

As a member of the Delivery Engineer team, you will work with GTM team members and a diverse range of customers to roll out product analytics across organizations and execute technical projects and services that support customer success.

About the Role

You will be on the front lines with clients as they integrate Mixpanel into their core product development processes. You will lay the foundation for customers to adopt product analytics and gain value from Mixpanel by delivering a world-class, on-time, and value-oriented onboarding experience.

Using your project management knowledge, consultative approach, expertise in analytics, and technical knowledge of the modern data stack, you will lead clients through their first experience with Mixpanel as they incorporate product analytics into their data ecosystem. You will serve as an expert consultant on data and ecosystem topics and help customers build, assemble context, and integrate AI workflows with Mixpanel.

Responsibilities

• Own onboarding and data health for strategic and high-value clients, including ongoing enhancements to data quality and overall tech stack integration
• Align with pre-sales teams and consult with prospects and clients to define business goals and metrics that guide data architecture and project outcomes
• Engage with customers’ engineering, product management, and marketing teams to handle technical onboarding, optimize Mixpanel deployments, and improve data trust
• Deliver technical services ranging from data architecture consultations to adoption and change management best practices
• Use modern data architecture expertise to create scalable data governance practices and data trust, including data optimization and re-implementation projects
• Execute deliverables while balancing project timelines, scope changes, and unanticipated issues
• Collaborate with technical and solutions partners as needed on data optimization and onboarding projects
• Act as a technical sponsor for internal engagements with Mixpanel product and engineering teams to prioritize product and systems tasks from clients
• Build AI automations to help customers manage their data at scale
• Consult with customers on integrating their agentic workflows with Mixpanel data

We're Looking For Someone Who Is:

• Comfortable with data querying, modeling, and transforming in at least one core tool, including SQL, dbt, Python, business intelligence tools, or product analytics tools
• Familiar with databases and cloud data warehouses such as Google Cloud, Amazon Redshift, and Microsoft Azure
• Familiar with product analytics implementation methods such as SDKs, Customer Data Platforms (CDPs), event streaming, and Reverse ETL
• Familiar with analytics best practices across business segments and verticals
• Able to manage complex projects with varied client stakeholders across teams and departments while managing scope and timelines
• Experienced in embedding AI into workflows and familiar with using MCP servers, building new skills, setting context, and consulting credibly on AI and data strategy
• Experienced in customer success, client-facing professional services, consulting, or technical project management
• Excellent in written, analytical, and communication skills
• Strong in process and project delivery discipline
• Eager to learn new technologies and adapt to evolving customer needs

Benefits and Perks

• Comprehensive medical, vision, and dental care
• Mental wellness benefit
• Generous vacation policy and additional company holidays
• Enhanced parental leave
• Volunteer time off
• Additional US benefits including pre-tax benefits, 401(k), wellness benefit, and holiday break

*please note that benefits and perks for contract positions will vary*

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.
• Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
• Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
• Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.