Senior Solution Architect - Public Sector

At Elastic, the Search AI Company, you’ll help organizations find answers in real time using all their data at scale. Elastic’s cloud-based solutions for search, security, and observability help organizations accelerate results and protect private information more effectively.

As a Solutions Architect at Elastic, you will serve as a technical authority and trusted advisor to the sales team, customers, partners, and community. You will understand and solve customers’ business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through partners. A successful Solutions Architect at Elastic is focused on excellence, takes the initiative to improve both individually and as part of the team through continuous learning, and questions the status quo.

“We question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career.”

VP WW Solution Architecture, Elastic

What You Will Be Doing

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Developing a deep understanding of customers’ goals and objectives, and articulating how Elastic offerings address their needs.
• Creating and owning value-based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of Elastic products and solutions to demonstrate the value of the offerings in sales meetings and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions, and services.
• Onboarding, educating, and enabling partners, and supporting them in sales cycles.
• Creating collateral, contributing to programs, and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and enhancements to engineering and leadership teams.
• Deepening both your sales and technical skills through self-driven education while taking advantage of professional development opportunities provided by Elastic.

What You Bring

• A track record of success in a technical presales role within Government & Public Sector Accounts, with enough experience selling and implementing technology to earn customer trust.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.
• A real passion for curiosity and continuous learning, with a commitment to investing in yourself as much as in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence and to convince teams of an idea, technology, or architectural pattern.
• The ability to inspire groups, both large and small.
• A willingness to travel 30% within the region, as well as occasionally internationally.

Additional Information

• Competitive pay based on the work you do here and not your previous salary.
• Health coverage for you and your family in many locations.
• Ability to craft your calendar with flexible locations and schedules for many roles.
• Generous number of vacation days each year.
• Increase your impact — Elastic matches up to $2000 (or local currency equivalent) for financial donations and service.
• Up to 40 hours each year to use toward volunteer projects you love.
• Embracing parenthood with a minimum of 16 weeks of parental leave.