Strategic Account Manager - Amsterdam

Bynder enables brands to deliver exceptional content experiences that drive business impact. In an era of exploding content volume and complexity, brands including Spotify, Campari, and Lacoste trust Bynder as their single source of truth for creative content. Bynder’s DAM platform serves as the strategic engine for brand governance and control.

Bynder is leading the shift from management to AI-powered content orchestration. By integrating human-led, customizable AI Agents directly into its enterprise-grade infrastructure, the company enables brands to augment their workforce and intelligently automate high-effort workflows without sacrificing brand integrity.

About the role

As a Strategic Account Manager (Mid-Market) for the EMEA region, you will be responsible for driving expansion revenue within the existing customer base in the mid-market segment and unlocking its full potential. You will manage the full sales cycle, from prospecting to discovery, solution presentations, negotiation, and closing. You will work closely with the Customer Success team to strategically expand mindshare and adoption of Bynder across current users as well as new subsidiaries, divisions, and business units.

We are looking for a high-energy, experienced software sales professional with a proven track record of growing successful partnerships and going above and beyond to satisfy customers’ needs. To be successful in this role, you should be a self-starter, adaptable, analytical, motivated, organized, and able to thrive in a start-up environment. You should also stay up to date on Bynder’s offerings, demonstrate curiosity about digital transformation, and develop a thorough knowledge of the marketing technology space.

This is a full-time role based out of our office in the Netherlands. Bynder offers flexible work hours and the ability to work from home. This role may require travel to conduct onsite customer meetings.

What You'll Do

• Organize and tier accounts strategically in your book of business to maximize revenue opportunities across all customer tiers.
• Conduct proactive outbound prospecting to generate new opportunities using modern selling tools, connecting with both existing and new stakeholders within accounts.
• Apply customer insights and research to customize outreach, prepare for calls, and address specific stakeholder needs.
• Engage with customers early and often, understanding their business objectives to provide tailored insights, support growth, and mitigate churn risk.
• Map the customer organization, identify key stakeholders, and guide a consensus-driven buying process through effective communication and mutual action plans.
• Apply rigor to all opportunities through a structured sales process, and ensure forecasting accuracy by applying qualification methods to your deals.

What You’ll Need

• Demonstrated proficiency in value-driven sales methodologies, focusing on providing solutions that align with customer needs and strategic objectives.
• Effective negotiation skills and the ability to handle objections skillfully to create urgency, close deals, and drive customer value.
• Full ownership over account performance, demonstrating resilience and a proactive mindset to achieve targets consistently.
• A growth mindset, continuously seeking opportunities to enhance skills, find solutions, and innovate in sales practices.
• A collaborative approach to sales, working with internal teams to leverage shared knowledge and resources for customer success.

Required Qualifications

• 3+ years of closing experience in New Business Sales or Account Management positions
• Experience selling to C-suite level in B2B, SaaS, Cloud, DAM, or CMS
• Experience managing 100K ARR customers and closing net new or expansion deals
• Excellent time management and organizational skills
• Strong public speaking, presentation, and written communication skills
• Previous experience with CRM (e.g. Salesforce) and basic computer programs
• Bachelor's degree in business, communications, finance, marketing, economics, or another relevant field
• Fluency in English; an additional language, such as German or Nordic languages, is a plus

What we have

• Challenging and inspiring work environment
• Flat hierarchy where your voice will be truly heard
• Opportunity to initiate your own projects
• An experienced team ready to welcome you
• Unlimited vacation policy
• Apple gear
• Daily lunch
• Drinks at the Bynder Bar :-)
• Amazing office in the heart of Amsterdam