Internship Front Office - NH Amsterdam Leidseplein

At NH Hotels & Resorts, you will discover what it takes to create outstanding guest experiences while developing the skills and confidence needed for a successful career in hospitality as a Front Office Intern.

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for exceptional service and facilities. With a strong footprint in Europe and the Americas and a growing presence in Greater China, you will have the opportunity to provide guests with reliable experiences that combine value, location, and your own human touch.

Your Benefits at NH Hotels

• A compensation of €750 gross per month for all your hard work.
• International career opportunities within Minor Hotels.
• Free online and offline training courses through our own Minor Hotels University.
• Employee rates from €36 per night at Minor Hotels worldwide, plus Friends & Family discounts of up to 25%.
• 30% discount at our restaurants and bars, plus exclusive employee discounts with various (online) retailers.
• Regular team events, celebrations, trips, and holiday parties.
• A €500 Refer-a-Friend bonus for successful referrals.

Your Role at a Glance

As a Front Office Intern, you will gain hands-on experience in one of the most dynamic departments of the hotel. Working alongside an experienced team, you will learn about the day-to-day operations of a hotel while developing valuable skills in guest service, communication, and hospitality.

• Welcome guests and assist with check-ins and check-outs.
• Support guests throughout their stay and provide information about the hotel and local area.
• Handle guest feedback and complaints with professionalism and care.
• Assist with Front Office administration and daily operational tasks.
• Respond to online guest reviews and help monitor guest satisfaction.
• Support cash handling and end-of-shift procedures.
• Manage Lost & Found requests and follow up with guests when needed.
• Assist with the night audit process and other reporting tasks.
• Identify upselling opportunities and contribute to enhancing the guest experience.

What Makes You a Great Fit

• You are currently pursuing a degree in Hospitality, Hotel Management, Tourism, or a related field.
• You are available to start your internship in late September or early October 2026.
• You enjoy interacting with people and are passionate about delivering great guest experiences.
• You are proactive, organized, and eager to learn.
• You have strong communication skills and enjoy working in a team.
• You have a good command of English; additional languages are a plus.
• You are flexible and available to work on various shifts, including weekends and occasional nights.
• You are able to provide a school internship agreement.
• You have a residential address in the Netherlands during your internship.