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Internship Guest Relations - NH Collection Amsterdam Barbizon Palace
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At NH Collection Amsterdam Barbizon Palace, you will join the Guest Relations team as an intern, helping create memorable guest experiences with outstanding service and personalised attention.
Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and Greater China.
Benefits at NH Collection
- A compensation of €750 gross per month for all your hard work.
- Refer-a-friend bonus (€500).
- Free online and offline training organized by Minor Hotels University Northern Europe.
- Employee rates starting from €36 in all hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%.
- Various discounts in webshops.
- Team building events, trips and holiday parties.
- The opportunity to grow within the company worldwide.
Your day-to-day at NH Collection
This is a highly all-round internship where you are in contact with both guests and colleagues across the hotel. You are the point of contact for guests, in particular VIP guests, and for contact persons from events as well. You are the vital link between different departments, and you are always looking for special ways to surprise guests.
You come up with new and creative ideas and inspire your colleagues to contribute to them as well. In addition, you ensure that work processes are improved and that all areas are neat and tidy. Furthermore, you give tours of the hotel for potential new guests, resolve complaints, and share your knowledge about the hotel and city.
Excellence begins with you – Your qualities
- You have charisma, and guests approach you easily and vice versa.
- You are creative and have an eye for detail.
- Going the extra mile makes you happy.
- You are confident; there is no complaint that you cannot resolve.
- Helping guests is your second nature and you know all the ins and outs of the city.
Since 2019, the Company works with Minor Hotels in the integration of their hotel brands under a single corporate umbrella with presence in over 50 countries worldwide. Together, both Groups have a portfolio of over 500 hotels articulated around eight brands: NH Hotels, NH Collection, nhow, Tivoli, Anantara, Avani, Elewana and Oaks - that comprise a broad and diverse range…
Since 2019, the Company works with Minor Hotels in the integration of their hotel brands under a single corporate umbrella with presence in over 50 countries worldwide. Together, both Groups have a portfolio of over 500 hotels articulated around eight brands: NH Hotels, NH Collection, nhow, Tivoli, Anantara, Avani, Elewana and Oaks - that comprise a broad and diverse range of hotel propositions connected to the needs and desires of today's global travelers.
NH Hotel Group stands out in quality both as regards services and facilities, with a very carefully thought out decoration, intended to please all tastes and making the guest feel comfortable. NH Hotel Group's establishments offer the most advanced technologies designed to facilitate the guest's communication as well as his work and leisure.
The restaurants are another priority for hotels in the chain, offering guests first-rate cuisine.
NH Hotel Group is a responsible company in the Tourism industry. The chain offers hotel services which anticipate present and future needs of both our internal and external stakeholders (Employees, Clients, Shareholders, Suppliers, Environment, etc.), the communities where we operate and future generations with maximum attention to detail and efficient and sustainable solutions.
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