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Internship Guest Experience Host - NH Conference Centre Leeuwenhorst
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Do you enjoy meeting people from all over the world and creating memorable experiences? At NH Conference Centre Leeuwenhorst, one of the largest conference hotels in the Netherlands, no two days are the same. From welcoming international guests and supporting large-scale events to ensuring every stay exceeds expectations, this internship offers a unique opportunity to discover all aspects of hospitality in a dynamic and inspiring environment.
Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for exceptional service and facilities. You will have the opportunity to provide guests with reliable experiences that combine value, location and your own human touch.
Your Benefits at NH Hotels
- A compensation of € 750 gross per month for all your hard work.
- Refer-a-friend bonus (€ 500).
- Free online and offline training organized by our own Minor Hotels University Northern Europe.
- Employee rates starting from € 36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%.
- Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
Your Role at a Glance
The Guest Experience Host Internship is one of the most varied positions in the hotel. You are closely involved in daily operations, ensuring everything runs smoothly while taking care of guests’ needs and connecting them with the right people. You oversee the overall guest experience, handle feedback and challenges with confidence, and continuously look for ways to improve service quality. You also support the successful execution of major events, working closely with guests, trainers, and conference organizers.
What Makes You a Great Fit
- You are proficient in Dutch and English.
- You are available for a minimum duration of 4 months.
- You have charisma; guests approach you easily and vice versa.
- You are creative and have an eye for detail.
- Going the extra mile makes you happy.
- You are confident; there is no complaint that you cannot resolve.
- Helping guests is your second nature and you know all the ins and outs of the city.
Since 2019, the Company works with Minor Hotels in the integration of their hotel brands under a single corporate umbrella with presence in over 50 countries worldwide. Together, both Groups have a portfolio of over 500 hotels articulated around eight brands: NH Hotels, NH Collection, nhow, Tivoli, Anantara, Avani, Elewana and Oaks - that comprise a broad and diverse range…
Since 2019, the Company works with Minor Hotels in the integration of their hotel brands under a single corporate umbrella with presence in over 50 countries worldwide. Together, both Groups have a portfolio of over 500 hotels articulated around eight brands: NH Hotels, NH Collection, nhow, Tivoli, Anantara, Avani, Elewana and Oaks - that comprise a broad and diverse range of hotel propositions connected to the needs and desires of today's global travelers.
NH Hotel Group stands out in quality both as regards services and facilities, with a very carefully thought out decoration, intended to please all tastes and making the guest feel comfortable. NH Hotel Group's establishments offer the most advanced technologies designed to facilitate the guest's communication as well as his work and leisure.
The restaurants are another priority for hotels in the chain, offering guests first-rate cuisine.
NH Hotel Group is a responsible company in the Tourism industry. The chain offers hotel services which anticipate present and future needs of both our internal and external stakeholders (Employees, Clients, Shareholders, Suppliers, Environment, etc.), the communities where we operate and future generations with maximum attention to detail and efficient and sustainable solutions.
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