Forecast Analyst

Job description

Tony’s Chocolonely is committed to ending exploitation in cocoa. We are an impact company that makes chocolate, not a chocolate company that makes impact. With incredibly tasty chocolate, we lead by example, demonstrating that ethical practices and success can go hand in hand.

As Tony’s continues to scale globally, strong demand forecasting is critical to ensuring we make the right decisions, improve planning efficiency, and support sustainable growth. By bringing data, insights and forecasting excellence together, we can better serve our customers while maximizing our impact.

As our Forecast Analyst, you are the analytical backbone of Tony’s forecasting and S&OP process. You are responsible for developing and maintaining a reliable statistical forecast, ensuring high-quality demand data, and translating data into actionable insights that support decision-making across the business.

You work closely with Demand Planning, Commercial, Supply Planning, Data & IT teams to continuously improve forecast performance and strengthen our forecasting capabilities. Through your analyses and recommendations, you help drive forecast accuracy, improve inventory efficiency and support Tony’s growth ambitions globally.

In your first months, you will focus on understanding Tony’s markets, products and planning processes while establishing strong forecasting foundations. Over time, you will become a trusted partner who identifies opportunities, drives continuous improvement and helps evolve our forecasting tools, models and processes.

All wrapped up

• Support forecasting transformation initiatives, including testing, validating and deploying forecasting tools, models and reporting capabilities.
• Generate and maintain a reliable statistical baseline forecast, continuously improving forecast performance and accuracy.
• Own and maintain forecasting performance metrics including Forecast Accuracy (FCA), Forecast Bias and Forecast Value Add (FVA), ensuring transparency and continuous improvement.
• Ensure high-quality, complete and reliable demand data through validation processes and governance standards.
• Translate forecast outputs and demand trends into actionable insights, highlighting risks, opportunities and demand drivers.
• Provide analytical leadership within the monthly S&OP process by preparing forecast insights, performance reviews and scenario analyses that support business decision-making.
• Apply segmentation methodologies and planning logic to enable differentiated forecasting and planning approaches.
• Collaborate with Commercial, Supply Planning, Data & IT teams and external partners to improve forecasting models, systems and processes.
• Support the ongoing development and optimization of forecasting tools and solutions such as Jedox and related planning platforms.

Our new flavor

• You bring experience in forecasting, demand planning, supply chain analytics or a similar analytical role.
• You have strong analytical capabilities and enjoy transforming complex data into practical business insights.
• You are a structured problem solver with a continuous improvement mindset and a passion for forecasting excellence.
• You work effectively with a wide range of stakeholders and can explain complex topics in a simple and engaging way.
• You are proactive, ownership-driven and comfortable working independently while collaborating across teams and markets.
• You have hands-on experience applying statistical forecasting techniques and measuring forecast performance through metrics such as Forecast Accuracy, Bias and Forecast Value Add.
• You are experienced with Excel, SQL, Power BI, and Advanced Planning Systems.
• Experience with forecasting and planning solutions such as Jedox is a plus.

Our benefits (the icing on the cake)

At Tony's you will get the opportunity to be part of something extraordinary; first and foremost, by making real impact in the world but also enjoying the nice benefits we provide as you help us succeed. We’re dedicated to enabling all Tonys to grow and develop their careers and therefore we offer training programs, regular feedback cycles, coaching and a generous L&D budget. We also offer a wide range of additional benefits, including a luxurious vege-lunch, company bonus, minimum of 28 holidays, inspirational team updates, unforgettable events and unlimited chocolate.