Senior Manager

Who you’ll work with

At Bain & Company, Senior Managers are investigative, creative, thoughtful managers and collaborators who work together as an integrated team, delivering extraordinary outcomes for clients. In this role, you will oversee the formulation and implementation of strategic recommendations to improve client performance by providing thought leadership and daily oversight to your case team while collaborating closely with clients. Your analytical, interpersonal, creative thinking, process management, business acumen, and leadership skills will be called upon from day one. Senior Managers assume responsibility for value creation and delivery of key client recommendations, provide leadership, coaching, and supervision to case team members, and build and strengthen client relationships.

What you’ll do

• Quickly join and lead case teams serving clients across assignments that are complex in scale and scope, intellectually demanding, and highly deadline driven.
• Work closely with clients to drive action and impact.
• Be intimately involved in each client’s organization and industry, working on complex business problems.
• Identify value creation opportunities in each client situation.
• Drive analysis, design, and implementation of solutions, develop tailor-made solutions, and work closely with clients.
• Provide intellectual and thought leadership to the team to ensure the highest quality of analytical and conceptual output.
• Gather and analyze information, formulate and test hypotheses, and develop recommendations for presentation to client management, then work with clients to implement change and achieve desired outcomes.
• Build and maintain consensus with clients on case goals, critical issues, workplan, implications, recommendations, and implementation plans.
• Develop and secure client commitment to recommendations and implementation plans.
• Cultivate talented groups of people, collaborate with multiple teams, and manage and mentor teams.
• Effectively manage the formal and informal professional development of case team members by supporting appropriate skills development plans, providing coaching, and delivering regular performance feedback.
• Organize the work of the team by allocating clear responsibilities among case team members while balancing delivery of case team goals with the professional development and satisfaction of individual team members.
• Contribute to key firm-building initiatives, including practice or capability area knowledge building and IP generation, training, recruiting, mentorship, and office initiatives.

Integration support

To ensure new Senior Managers are well equipped for a smooth start to a successful career, Bain offers best-in-class integration support spanning the first 12–18 months of your career at Bain.

The integration plan focuses on three key pillars of success:

• Strong support from an Integration Steering Committee of experienced Bain colleagues acting collectively to support your growth and development at Bain. This includes active support to help you get involved in client engagements, initiate and expand your network at the firm, clarify and address your questions, and provide feedback. Your integration will also be supported by a dedicated mentor, a senior member of the leadership team, local practice leadership, and a colleague friend.
• A comprehensive onboarding plan focused on building your Bain capabilities for long-term success. This can include playing a variety of roles on teams for short periods of time, sometimes starting with a Consultant role or shadowing a current Senior Manager, if needed, to quickly learn the Bain craft and progress to the full skill set of a Bain Senior Manager.
• Bain learning through on-the-job experiences, peer-to-peer experience sharing, and formal global training programs.

About you

• Typically, a minimum of seven years of work experience, including demonstrated career progression to a Senior Manager-equivalent level at another consulting firm.
• Rigorous analytical skills and the ability to excel at solving problems that require sound logical reasoning, creative thinking, fluency with numbers, and the ability to untangle complex issues.
• Highly motivated, energetic, enthusiastic, committed, inclusive, and authentic in a case team setting.
• Ability to exercise business judgment, communicate persuasively, and generate insights to build trusting client relationships.
• Ability to project poise, confidence, and professional maturity in both internal and external situations; engaging and concise with strong interpersonal presence, comfortable in both C-suite and team room settings.
• Demonstrated outstanding team management skills while working on a complex assignment.
• Flexibility and ability to serve and address a wide range of client assignments and meet tight deadlines.
• Articulate and compelling verbal, written, and presentation skills are vital.
• Entrepreneurial, proactive, pragmatic, and someone who rolls up their sleeves and gets things done.
• Insightful and creative, with an affinity for data-driven decision-making, passion, and a track record of demonstrable results.
• Great colleague, teammate, and mentor; passionate about the task at hand and fun to be around.
• Undergraduate, Masters, MBA, or PhD from a top program with strong academic results.
• Fluency in English is required for all offices. Language requirements may vary by office.

Benefits and support

Bain's comprehensive benefits and wellness programs are designed to support your emotional, physical, and professional needs:

• Wellbeing: Health plans for employees and families that go beyond the basics to include mental, emotional, and behavioral health resources, counseling, assistance, and digital wellness tools.
• Financial Security: Life, accident, disability, as well as tax-efficient programs, retirement savings where applicable, and extras through various expense and office policies.
• Flexibility: Paid holidays, vacation, personal sick time, flexibility, accommodation, flexible breaks, and family leave policies.
• Learning: A culture of mentorship across all roles, and full lifecycle career support, training, and planning.