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Het slimme netwerk waar studenten en professionals hun stage of baan vinden.

Implementation Consultant, Dutch Speaking

Geplaatst 28 mei 2026
Delen:
Werkervaring
1 tot 5 jaar
Full-time / part-time
Full-time
Opleidingsniveau
Taalvereisten
Duits (Vloeiend)
Engels (Vloeiend)
Nederlands (Vloeiend)

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OpenUp is on a mission to make mental well-being accessible to everyone. Through a high tech & high touch approach, the company supports organizations, their employees, and their families with proactive and practical mental health services.

Clients use OpenUp’s digital platform to access 1:1 check-ins, online courses, articles, videos, group sessions, mindfulness practices, and support from mental well-being experts. OpenUp also includes Lifestyle Experts focused on nutrition, exercise, and sleep, offering a holistic approach to health.

OpenUp is growing internationally and works with more than 1500 companies, giving 500K+ employees access to its product.

About the role

OpenUp is seeking a dedicated Implementation Consultant to help ensure customers have a successful first 3 months with the platform, laying the foundation for long-term engagement and satisfaction. The role requires a passion for mental well-being, along with strong interpersonal skills, technical confidence, and a customer-first mindset.

  • Facilitate onboarding sessions for HR users, leadership teams, and general users, dedicating 8 to 12 hours per customer.
  • Identify and engage executive sponsors for each account, building strong relationships.
  • Ensure leadership teams are well-acquainted with OpenUp so they can champion the platform within their organizations.
  • Guide users through the onboarding process and address questions or concerns.
  • Participate in the final stages of pre-sales to support a seamless transition to onboarding.
  • Focus on high Net Promoter Scores (NPS), speedy delivery, and engagement with key stakeholders.
  • Work closely with the Support and Customer Success Consultancy teams to optimize customer experience.

About you

  • Experience owning a project from A to Z.
  • Strong communication and interpersonal skills.
  • Ability to engage effectively with stakeholders at all levels.
  • Familiarity with customer success metrics, including NPS and engagement indicators.
  • Proven ability to manage multiple onboarding projects simultaneously.
  • Fluency in German.
  • A keen interest in or experience with mental health advocacy, especially within workplace settings.
  • Familiarity with project management principles and organizational skills to coordinate engagement initiatives effectively.

What you can expect

Joining OpenUp means being part of a fast-growing company doing meaningful work with a diverse and international team. The team also enjoys activities such as weekly borrels, after-work sports classes, a yearly ski trip, and a padel tournament.

  • 27.5 vacation days per year
  • €1500 annual personal development budget
  • ClassPass contribution
  • Monthly home internet/phone contribution (€50)
  • Daily healthy and vegetarian lunch at the office
  • Regular office yoga, meditation classes, or breathing exercises
  • Flexible work model with hybrid and remote options
  • Monthly drinks, summer fest, and other activities
  • Free and unlimited access for you and your family to all OpenUp products, including psychologists

Our people make OpenUp a great place to work. We value a diverse community with a culture in which everyone can be themselves.
Our motto: we learn from setbacks and celebrate successes. We build, grow, fail, learn, and get back up again. Together. When you are ready to OpenUp, join us.

Zorg & Welzijn
Amsterdam
Actief in 6 landen
100 medewerkers
50% mannen - 50% vrouwen
Gemiddeld 30 jaar oud