Senior Controls Support Engineer

Do you enjoy combining technology with travel? In the world of industrial automation, great service makes the difference—and that’s where you come in.

As a Senior Controls Support Engineer / Specialist Control Support Engineer, you work with our in-house developed, PLC-driven sorter systems that power automated material handling processes. Using cutting-edge technology, you help customers get the most out of their automation systems—making a direct impact on operations at their sites.

You are the highest level of support within the Service Desk. You analyze complex incidents, restore service, and identify root causes. More importantly, you focus on prevention by delivering structural solutions and leading their implementation.

Most of your work is done remotely via VPN, but you’ll also regularly visit customers on-site to perform upgrades and improvements—whether that’s in France, Japan, or elsewhere.

Your responsibilities

• Act as a technical expert and resolve complex issues
• Handle high-level, often multidisciplinary incidents, problems, and changes
• Drive continuous improvement of systems, tools, and processes
• Lead root cause analysis and implement long-term solutions
• Coordinate resources for analysis and on-site activities
• Support knowledge sharing, training, and team development
• Stay ahead of new technologies and advise on their use
• Strengthen collaboration between teams, departments, and customers
• Contribute to project execution and service transitions
• Take ownership of and lead customer escalations

Who you are

• You’re proactive, solution-driven, and enjoy working in a team.
• Technical background
• Experience with PLCs / networks (Siemens TIA Portal is a plus)
• Fluent in English (Dutch is a plus)
• Willing to join an on-call rotation

What we offer

In this challenging and responsible position, you will have the chance to make a significant contribution to industry-leading projects and be connected to our dedicated people and customers. We offer a position in an informal, international, and professional working environment with a lot of scope for personal development. By joining our profitable and growing company you will be able to reach your goals and focus on your future.

On top of your fixed salary, you’ll receive the following secondary benefits:

• 40 vacation days (20 statutory days and a flexible budget worth 20 days).
• Flexible working hours.
• A hybrid workplace (40% working from home and 60% in the office).
• A Health & Wellbeing budget worth € 300,- per calendar year.
• Commuting allowance, including full reimbursement of travel by public transport.
• Working from home allowance.
• Collective pension scheme and discount on additional health insurance.
• On-site company health centres with a gym, physiotherapists, and occupational therapists.
• Vanderlande Academy and training facilities to boost your skills.
• A variety in Vanderlande Network communities and initiatives.
• And a great company restaurant and coffee bar with barista.

Background screening

For this position it is possible that a background screening will be conducted. This screening can include checks such as verification of identity, qualifications or other relevant records, which may include criminal background or sanctions list checks, in accordance with our internal policies and applicable laws. Any job offer may be extended under the condition that the screening does not give reason to reconsider the hiring decision.