Manager IT Hosting & Cloud

Oversee the delivery, optimisation, and continuous improvement of our cloud platforms.

This pivotal role focuses on managing day-to-day operations, ensuring platform stability, performance, and scalability, while supporting broader cloud strategy initiatives.

Combine strong technical expertise with hands-on leadership to drive the reliability, security, and efficiency of our cloud environments.

Job Description

Responsibilities

• Manage the development, deployment, and ongoing operation of cloud platforms across the organisation.
• Ensure the reliability, performance, and cost-effectiveness of cloud infrastructure and services.
• Implement and maintain best practices for cloud governance, automation, and security.
• Oversee the performance and reliability of cloud computing systems, maintaining and optimising infrastructure to ensure maximum uptime and efficiency.
• Develop policies and procedures to ensure the security and confidentiality of data and provide technical expertise to the team.
• Work closely with network engineers, system administrators, and other IT staff to monitor and troubleshoot cloud systems.
• Manage vendor relationships, contracts, and negotiate service level agreements related to cloud services.
• Stay up-to-date with the latest and emerging cloud technologies, trends, and best practices to improve operations, drive innovation, and continuous improvement.
• Manage cloud infrastructure and applications to ensure high availability and performance.
• Monitor and troubleshoot issues that impact cloud services, including network connectivity and security.
• Collaborate with developers and other teams to design and deploy cloud solutions that meet business requirements.
• Implement and enforce security policies and procedures to protect sensitive data and prevent unauthorized access.
• Plan and execute disaster recovery procedures to minimize downtime and data loss.
• Optimize cloud costs and resources by identifying and addressing inefficiencies.
• Provide technical guidance and support to other IT teams as needed.

Process Compliance

• Ensure that operations, projects and programs are managed in line with Canon processes, including finance and budget rules, ways of working, and J-SOX governance.

Quality Assurance

• Provide project, program, and operational assurance to check that operations, projects, and changes remain viable and aligned to the IT and business strategy and that suitable and acceptable solutions are developed.
• Ensure that all deliverables are measured and of the required quality, including aftercare and checking.
• As owner of the EMEA IT infrastructure specific domains, ensure that these infrastructure components are reliable, stable, and functioning without disruptions according to agreed service levels, quality, and in an efficient and effective way.

Qualifications

• Recognised qualifications in Cloud Management, or related relevant certification such as OCI, AWS, or Microsoft Azure.
• Proven experience managing cloud operations or platform engineering in a complex IT environment.
• Strong working knowledge of AWS, Microsoft Azure, OCI, and Google Cloud.
• Excellent analytical, problem-solving, and communication skills along with several years of experience in cloud operations.

Experience required

• IT Project & Program governance
• Domain expertise in Hosting & Cloud, Network & Security
• Mature business knowledge at all levels across EMEA (HQ, RSO, NSO, EMEA entities)
• IT Operational Experience, including supplier management, sustainability, and compliance

Canon Leadership Principles

• Inspires a shared vision
• Is courageous and has conviction
• Ensures delivery of the outcome
• Understands the customer
• Drives growth and innovation
• Inspires and motivates others
• Collaborates building trust-based relationships
• Develops self, others and the organisation