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Het slimme netwerk waar studenten en professionals hun stage of baan vinden.
Internship Guest Relations - nhow Rotterdam
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Are you the charismatic Guest Relations Intern who embraces service with a twist, has a passion for hospitality, and enjoys the forward culture of nhow Rotterdam?
nhow Rotterdam is looking for a charismatic Guest Relations Intern who embraces service with a twist, has a passion for hospitality, and enjoys our forward culture.
What's in it for you (spoiler: a lot!)
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A compensation of € 750 gross per month for all your hard work.
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Free online & offline training organized by our own Minor Hotels University Northern Europe.
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Employee rates starting from € 36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%.
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Various discounts in (web)shops.
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Team building events, trips and holiday parties.
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The opportunity to grow within our company worldwide.
What part will you play in creating the unforgettable?
This is the most all-round internship out there: you are everywhere, and you know everyone, both guests and colleagues. You are the point of contact for our guests, in particular our VIP guests, and for contact persons from events as well. You are the vital link between the different departments, and you are always looking for special ways to surprise our guests.
You come up with new and creative ideas and you inspire your colleagues to contribute to them as well. In addition, you ensure that work processes are improved, that all areas are neat and tidy and that we continue to provide guests with a “nhow” experience in a unique way. Furthermore, you give tours of the hotels for potential new guests, resolve complaints and you share your knowledge about the hotel and city.
What makes you the perfect fit for this bold journey?
- You are a student and ready to start your internship immediately.
- You have charisma; guests approach you easily and vice versa.
- You are creative and have an eye for detail.
- Going the extra mile makes you happy.
- You are confident; there is no complaint that you cannot resolve.
- Helping guests is your second nature and you know all the ins and outs of the city.
Since 2019, the Company works with Minor Hotels in the integration of their hotel brands under a single corporate umbrella with presence in over 50 countries worldwide. Together, both Groups have a portfolio of over 500 hotels articulated around eight brands: NH Hotels, NH Collection, nhow, Tivoli, Anantara, Avani, Elewana and Oaks - that comprise a broad and diverse range…
Since 2019, the Company works with Minor Hotels in the integration of their hotel brands under a single corporate umbrella with presence in over 50 countries worldwide. Together, both Groups have a portfolio of over 500 hotels articulated around eight brands: NH Hotels, NH Collection, nhow, Tivoli, Anantara, Avani, Elewana and Oaks - that comprise a broad and diverse range of hotel propositions connected to the needs and desires of today's global travelers.
NH Hotel Group stands out in quality both as regards services and facilities, with a very carefully thought out decoration, intended to please all tastes and making the guest feel comfortable. NH Hotel Group's establishments offer the most advanced technologies designed to facilitate the guest's communication as well as his work and leisure.
The restaurants are another priority for hotels in the chain, offering guests first-rate cuisine.
NH Hotel Group is a responsible company in the Tourism industry. The chain offers hotel services which anticipate present and future needs of both our internal and external stakeholders (Employees, Clients, Shareholders, Suppliers, Environment, etc.), the communities where we operate and future generations with maximum attention to detail and efficient and sustainable solutions.
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