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Het slimme netwerk waar studenten en professionals hun stage of baan vinden.
Concierge Management Trainee - Anantara Grand Hotel Krasnapolsky Amsterdam
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Do you enjoy creating unforgettable moments, coordinating seamless experiences, and making every guest feel truly cared for? At Anantara Grand Hotel Krasnapolsky Amsterdam, we’re looking for a Concierge Management Intern who brings structure and a sharp eye for service excellence—from managing complex guest requests to elevating our daily operational flow.
Why you’ll love your journey with us
At Anantara, we believe in rewarding your ambition with exceptional benefits:
- Internship allowance of €750 gross per month (based on 5 days per week)
- Global team member rates at 500+ Minor Hotels worldwide
- Friends & Family rates so you can treat your loved ones
- 50% discount on F&B at 20 luxury hotels in Amsterdam
- A complimentary experience stay to immerse yourself in the Anantara guest journey
- Access to tailored learning programs and our online university
- Priority access to internal vacancies across Minor Hotels
- One complimentary meal per shift
Your role in the journey
- Supporting daily concierge operations, including doorman and bellman operations
- Being in charge of implementing and maintaining LQA standards across the full team, ensuring consistent luxury service delivery
- Following up on guest requests and assisting with complex cases
- Coordinating with internal departments and external partners
- Helping evaluate partner performance
- Logging and analyzing service incidents
- Contributing to process and service improvements
- Assisting with SOP updates
- Supporting reporting and basic data analysis
- Working with Excel and Opera PMS
- Helping onboard and train new team members
- Joining team briefings and evaluations
What you’ll bring
- (Bachelor) student Hospitality Management
- Strong communication skills in English (Dutch is a bonus)
- A structured, proactive and service-oriented mindset
- A genuine passion for luxury hospitality and guest experience
- Confidence in working with different departments and partners
- Curiosity, professionalism and positive energy
- A valid driving license for valet parking (is a bonus)
Where your journey will take place
Located on Amsterdam’s iconic Dam Square, with views of the Royal Palace and the National Monument, Anantara Grand Hotel Krasnapolsky Amsterdam blends timeless elegance with modern luxury.
Since 2019, the Company works with Minor Hotels in the integration of their hotel brands under a single corporate umbrella with presence in over 50 countries worldwide. Together, both Groups have a portfolio of over 500 hotels articulated around eight brands: NH Hotels, NH Collection, nhow, Tivoli, Anantara, Avani, Elewana and Oaks - that comprise a broad and diverse range…
Since 2019, the Company works with Minor Hotels in the integration of their hotel brands under a single corporate umbrella with presence in over 50 countries worldwide. Together, both Groups have a portfolio of over 500 hotels articulated around eight brands: NH Hotels, NH Collection, nhow, Tivoli, Anantara, Avani, Elewana and Oaks - that comprise a broad and diverse range of hotel propositions connected to the needs and desires of today's global travelers.
NH Hotel Group stands out in quality both as regards services and facilities, with a very carefully thought out decoration, intended to please all tastes and making the guest feel comfortable. NH Hotel Group's establishments offer the most advanced technologies designed to facilitate the guest's communication as well as his work and leisure.
The restaurants are another priority for hotels in the chain, offering guests first-rate cuisine.
NH Hotel Group is a responsible company in the Tourism industry. The chain offers hotel services which anticipate present and future needs of both our internal and external stakeholders (Employees, Clients, Shareholders, Suppliers, Environment, etc.), the communities where we operate and future generations with maximum attention to detail and efficient and sustainable solutions.
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