Project Quality Manager

This role oversees all aspects of quality management within the project organization, reporting to the Project Director and acting as the primary liaison for quality-related matters with internal and external stakeholders. Outside the project organization, the role reports to the Global Quality Manager and supports departmental key activities, including participation in company-wide improvement initiatives.

Purpose

• Within the project organization, report to the Project Director and oversee all aspects of quality management, acting as the primary liaison for quality-related matters with internal and external stakeholders.
• Be accountable for the overall quality performance of the project, ensuring that all deliverables meet the required standards, specifications, and client expectations. This involves developing, implementing, and maintaining the project quality management system, which encompasses quality planning, assurance, and control throughout the project lifecycle, as well as activities related to continuous improvement.
• Promote strong quality leadership, actively nurturing a quality-focused culture, and fostering a culture of quality excellence within the project team through ongoing efforts and engagement.
• Outside the project organisation, report to the Global Quality Manager and be accountable for supporting departmental key activities, including participation in company-wide improvement initiatives.

Responsibilities

• Prepare Cost, Time, Resource (CTR) and manning plans for quality resources during proposal stages.
• Provide quality assurance support during pre-sales / proposal stage.
• Serve as the focal point for overall quality management within the project, including being the primary contact for quality-related topics with internal and external stakeholders.
• Participate in client/GTS requirements review, ensuring all quality standards and specifications are clearly understood and documented, and collaborate with clients to clarify ambiguities and confirm mutual understanding of quality expectations.
• Ensure the development and implementation of quality plan(s) to meet company and customer requirements, outlining the quality planning, assurance, control and improvement measures throughout the project lifecycle, with regular reviews and updates. This includes project quality plan, audit plan, surveillance plan, ITPs, etc.
• Define and implement Project Quality Key Performance Indicators (KPIs) to monitor quality performance and drive improvements.
• Oversee quality assurance and control processes, lead the QA/QC team to ensure everyone understands and performs their roles effectively, and drive performance by setting clear responsibilities and priorities.
• Actively engage in risk identification and mitigation, proactively address potential quality issues, serve as the second line of defense during risk reviews, enforce measures to meet quality standards and implement a dynamic risk-based audit when required.
• Drive the implementation of improvement and learning processes by ensuring timely resolution of quality issues, addressing root causes with effective corrective actions, implementing quality flashes and alerts to prevent recurring issues, and ensuring lessons learned are monitored, integrated into project practices, and used to proactively mitigate risks within the quality scope.
• Ensure all quality-related information is communicated clearly and effectively, including sharing progress updates, addressing quality concerns, and providing feedback.
• Identify and understand the needs and expectations of all stakeholders, keep them informed and engaged through regular updates, meetings, and reports, and facilitate collaboration among team members.
• Foster a strong quality culture through effective engagement sessions, including awareness programs, training, communication of quality plans and requirements, and regular meetings and discussions.

Education

• Bachelor's or Master's degree in engineering.

Experience

• 10–15 years of experience in the Oil and Gas industry, including at least years in a senior-level role with managerial responsibilities.
• Proven project experience with a solid understanding of project management, engineering principles, lifecycle processes, and construction, including fabrication and special processes.
• Proven expertise in Quality Management Systems (ISO 9001, ISO 10006, ISO/TS 29001, ISO/IEC 80079-34) with in-depth knowledge of relevant processes and interfaces is an added advantage.
• Proficiency in quality investigation tools and methodologies are optional but beneficial.
• Strong knowledge in welding, coating, NDT, preservation, and explosive atmospheres (Ex) is advantageous, with relevant certifications being a plus.

Functional Competencies

Organizational culture; Monitoring performance and compliance; Quality; Learning from events; SBM Product Knowledge; Internal Audit; Delivery; Management systems standards and framework; HSSE; Quality Regulatory and Process Safety; Leadership