Insurance Risk Analyst

Shape the Future of Travel Insurance as an Insurance Risk Analyst at Booking.com

About Us:

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. Through our products, partners and people, we make it easier for everyone to experience the world.

Summary

Join one of the world’s leading travel insurance providers and help shape how we price and manage risk across our flexibility, protection and insurance products. In this role, you’ll apply your actuarial expertise to understand customer behaviour, assess product performance and risk profile, and guide data-driven and risk-based decisions that impact millions of travellers.

You’ll work closely with colleagues across data, commercial, and finance—bringing together technical insight and commercial thinking in a fast-paced, collaborative environment. It’s an opportunity to apply your insurance background in a new context, with real influence and meaningful outcomes.

Role Description:

We're looking for an experienced Insurance Risk Analyst who will help lead the risk coordination for all our protection products globally to ensure they scale safely, consistently, and in line with risk appetite. You will act as the day-to-day owner of cross-functional risk management to enable the safe scaling and running of protection products, including governance and exposure tracking.

Key Responsibilities

Product Scaling Support

• Act as the embedded risk lead for new product launches and commercial scaling
• Translate legal, tax, and compliance requirements into actionable product rules and flows
• Coordinate go-to-market risk deliverables (e.g. eligibility, pricing guardrails, control steps)
• Identify and pre-empt risks that could delay launches or create exposure

Cross-Functional Ownership

• Serve as the primary Risk liaison across Commercial, Product, Legal, Finance, Compliance, and Ops
• Drive alignment on approvals, risk ownership, escalation paths, and defensible decision-making
• Support international expansion and partner onboarding from a risk and compliance perspective
• Ensure operational processes reflect risk decisions and are traceable across systems and teams

Product Risk Oversight

• Own the implementation of product-level risk appetite, limits, and monitoring logic
• Maintain visibility of in-life exposure, control performance, and risk indicators
• Flag emerging risks and coordinate mitigations or escalations where needed
• Represent the second line in ongoing product operations and change processes

Governance & Monitoring

• Maintain risk appetite statements, thresholds, and control maps
• Track key risk metrics (claims, cancellations, limits) and surface variances or breaches
• Lead and document incident reviews, remediation actions, and post-launch health checks
• Support risk governance forums and working groups with structured inputs and updates

Reporting & Documentation

• Prepare inputs for dashboards, steering packs, and audit requests
• Maintain a traceable log of product changes, risk sign-offs, and decisions
• Ensure governance materials (SLAs, eligibility, pricing assumptions) are complete and current
• Contribute to scalable risk documentation practices for future product lines

Reinsurance & Capital Strategy

• Support the Insurance Risk Manager in the design and implementation of risk transfer strategy
• Includes engagement with reinsurance brokers, reinsurers and internal stakeholders such as finance

Stakeholder Engagement

• Support team interactions with key functions such as Product, Finance, Legal, and Compliance
• Help prepare inputs for stakeholder updates, working sessions, and governance forums
• Assist in summarising risk findings, decisions, and open issues for internal communications
• Build confidence engaging with cross-functional teams through clear, well-prepared contributions

Learning & Growth

• Build core skills in risk analysis, exposure monitoring, and product governance
• Contribute to well-scoped workstreams under the guidance of more senior team members
• Gain exposure to product launches, risk reviews, and cross-functional coordination
• Learn from a supportive team environment with access to hands-on coaching and development opportunities

Requirements of Special Knowledge/Skills

Risk Management

• Exposure to reinsurance or risk financing is a plus
• Supports data prep and research for safe scaling and monitoring

Process & Governance

• Detail-oriented; supports documentation and QA
• Assists in maintaining control logs and governance records

Cross-Market Exposure

• Interest in learning global market practices
• Able to research and summarise differences in local norms

Communication & Influence

• Comfortable presenting to risk and commercial audiences
• Developing confidence in stakeholder interactions and narrative building

Ownership & Impact

• Takes initiative within defined workstreams
• Seeks ownership of distinct deliverables and development opportunities

Mindset & Behaviours

• Curious, eager to grow, and proactive in upskilling
• Brings energy and structure to problem-solving
• Comfortable in a scaling, fast-evolving team

Education and Knowledge

• 4-7 years in an analytical role, ideally in insurance, compliance or risk modelling
• Experience with protection, assistance or high-volume claim products a plus
• Bachelor's degree

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s total rewards philosophy is not only about compensation but also about benefits. Our rewards are aimed at making it easier for you to experience all that life has to offer — all the messy, beautiful, and joyful bits — on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• A great, brand new office in the heart of Amsterdam
• 29 days’ paid holiday plus bank holidays
• On-site meals, coffee, and snacks, including healthy and vegan options
• Health & well-being benefits such as mental health support, access to health insurance, etc.
• Employer contribution pension
• Industry-leading parental leave and adoption leave
• From day one of your employment with us, we offer 22 weeks’ fully paid leave for all new parents, regardless of gender or the way you become a parent
• Great discounts on accommodation, car rentals and other group benefits
• Carer’s leave: 10 days’ fully paid leave per year for colleagues who are caring for ill family members.
• Hybrid Working (NL): We believe in office attendance at least 40% of your time whilst empowering you with the flexibility to plan where to do your best work

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.