Senior Onboarding Solutions Architect

Introduction

We are seeking a driven and experienced Solution Architect to join our dynamic onboarding team. The ideal candidate will possess a deep understanding of analytics platforms and tools. At Optimizely, you will have the opportunity to work with cutting-edge technology and contribute to the success of world-class organizations. Join our team and be part of a company that values innovation, collaboration, and customer success.

Job Responsibilities

• Design and present tailored solutions to meet customer needs, leveraging Optimizely's industry-leading analytics, AI, and optimization products.
• Demonstrate deep analytics product and domain knowledge to enhance solution offerings and address complex customer challenges.
• Develop and deliver compelling presentations and proof of concepts that showcase the capabilities and benefits of Optimizely Analytics solutions to enable clients.
• Build strong relationships with clients, acting as a trusted advisor throughout the onboarding cycle.
• Stay updated with the latest industry trends, competitor offerings, and emerging technologies to maintain a competitive edge.
• Collaborate with cross-functional teams to ensure alignment and successful solution delivery.

Knowledge and Experience

• 2-5 years of proven experience as a Solution Architect, preferably in the digital experience or software industry.
• Experience working with a SaaS service for an enterprise data analytics product.
• Deep technical understanding of data analytics and familiarity with analytic tools such as Business Intelligence (BI) tools, product analytics tools, marketing/web analytics tools, or digital experience tools.
• Strong SQL, ETL, data modeling, and scripting skills.
• Experience working with Cloud data warehouses such as Snowflake, BigQuery, Databricks, or Redshift.
• Excellent communication and presentation skills, with the ability to convey complex concepts to both technical and non-technical audiences.
• Strong problem-solving skills and the ability to think strategically in a fast-paced environment.
• Self-motivated and driven, with a passion for delivering innovative solutions to customers.
• Ability to work collaboratively with diverse teams and manage multiple priorities effectively.

Education

• 5+ years of experience developing apps/scripts or working with front-end technologies (JavaScript, Next.js, Typescript, HTML and CSS) and a Bachelor's degree in Computer Science
• 3+ years of experience developing apps/scripts or working with front-end technologies (JavaScript, Next.js, Typescript, HTML and CSS) and a Master's degree in Computer Science

Competencies

• Acquiring Information
• Championing Customer Needs
• Critical Thinking
• Displaying Technical Expertise
• Evaluating and Implementing Ideas