E-Billing Finance Operations Specialist

Join DLA Piper as an E-Billing Finance Operations Specialist

Main responsibility: Finance Operations Specialist will support operational tasks related to E-Billing invoice submission and take an active part in process improvement and new client implementation on the platforms.

Main duties and responsibilities

• Manage the end-to-end E-Billing process: validation, submission, troubleshooting.
• Ensure billing accuracy and compliance with client requirements.
• Monitor platforms, resolve rejections, and maintain client profiles.
• Provide accrual reports to DLA Piper clients.
• Provide outstanding invoice reports to Credit Control Hubs.
• Maintain timekeeper rate in eBilling platforms.
• Communicate with internal & external customers according to E-Billing Queries.
• Implement new eBilling clients compliant with written instructions.
• Update process documentation.
• Seek opportunities for process improvements.
• Perform all activities in line with agreed timeliness.
• Process various ad-hoc requests related to E-Billing area.

About you

• Familiar with E-Billing platforms (Serengeti, Collaborati etc).
• Very good English skills required.
• University degree (preferable in accounting) or students/graduates able to work full time.
• Ability to interact appropriately and effectively with customers (customer focus, expectations management skills).
• Ability to work in international diversified professional environment.
• Willingness to learn new systems and tools supporting the daily work.
• Very good knowledge of MS Office.
• Highly developed interpersonal and communication skills: team work, patience, working well in fast-paced and changing environment, can-do attitude, diplomacy, discretion.
• Focused on providing excellent customer service: a professional approach, score highly in terms of commitment and internal client care.
• Experience of working in a Global Service Centre environment.

About Us

We're a global law firm helping our clients achieve their goals wherever they do business. Our pursuit of innovation has transformed our delivery of legal services. With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high-stakes disputes.