Senior Project Manager - BHFS Program

Join Booking.com as a Senior Project Manager in the BHFS Program

About the Role

Booking.com is building BHFS (Booking Holdings Financial Services), a new regulated provider of payment and e-money services. This large, multi-year program involves 500+ people and will transition Booking.com’s payment services into a future-ready, secure, and compliant platform supporting all BHI brands.

As a Senior Project Manager, you will be part of the central Program Management team driving this transformation. You will lead complex, cross-functional projects end to end, ensuring strong planning, governance, risk management, and regulatory alignment. Your work will directly contribute to future-proofing Booking.com’s global payment and e-money capabilities.

Key Responsibilities

• Lead high-complexity, end-to-end projects from scoping through delivery and handover.
• Define project objectives, success criteria, timelines, risks, and dependencies.
• Manage execution, track progress, and maintain clear and timely stakeholder communication.
• Establish project governance structures to support effective decision-making.
• Drive impactful outcomes by coordinating across multiple teams and senior stakeholders.
• Facilitate workshops, support strategy workstreams, and contribute to change management efforts.
• Lead independently medium complexity projects with global impact (cross-functional), driving them through execution, analysis, recommendation, and implementation.
• Apply change management processes and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Communicate project insights and recommendations across all stakeholders.
• Engage and influence stakeholders at all levels inside and, if required, outside of the organization.

Requirements of Special Knowledge/Skills

• Minimum 6 years of professional experience in a project management role.
• Proven experience managing medium to large, cross-functional projects; Agile background preferred. PMP, Agile PM, or equivalent certification is a plus.
• Background in FinTech or Banking is preferred, but not required.
• Strong analytical, problem-solving, and organizational skills.
• Ability to influence and collaborate with stakeholders up to Director level.
• Experience navigating complex, fast-changing environments.
• Excellent communication skills and the ability to simplify complexity.
• Solid familiarity with project/change management approaches, tools, and phases of the project lifecycle.

Benefits & Perks – Global Impact, Personal Relevance:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave.
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country).
• Industry leading product discounts – up to 1400 per year – for yourself, including automatic Genius Level 3 status and Booking.com wallet credit.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education, and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.