Technical Trainer

Do you want to contribute to Vanderlande’s success by giving our customers an excellent Learning experience and providing our Vanderlande employees the required knowledge transfer to properly build, operate and maintain our complex systems? If so, then join our Global Learning & Content Development team!

Your Position

Our Technical Trainers are outstanding ambassadors of Vanderlande and excel at bridging the learning gap for engineers. As a Technical Trainer, you are responsible for the design, development, and delivery of technical training for both our customers and Vanderlande employees. Our technical trainers are experts at embracing innovation and mastering technology. They are passionate about improving others and representing our products, team, and organisation.

Your Department

Our Veghel-based department, Global Learning & Content Development, is responsible for customer training and documentation delivery for Airports, Parcel, and Warehouse projects worldwide. The department also works for the business unit Technology to deliver all manuals in product development. The team consists of around 35 professionals, working from several offices worldwide. They are dedicated to delivering optimal knowledge transfer to our customers and Vanderlande employees to ensure understanding of how to build systems, how systems work, and how they can be safely operated and maintained.

Responsibilities

• Deliver technical customer training courses, mainly for Warehouse Solutions and Automated Storage and Retrieval Systems.
• Develop, amend, and revise training materials.
• Monitor knowledge levels within existing and new Customer Service Centres and, if required, proactively support with training.
• Cooperate with R&D in the development of new products, product life-cycle issues, and to identify essential competences.
• Evaluate training effectiveness.

You will work in a multi-disciplinary environment, frequently interacting with sales, project teams, engineering, R&D, and service operations.

Your Profile

• Higher technical education such as HTS or PTH, preferably in IT, electrical, or electronic fields.
• Experience in training and digitalization (e-learning, augmented reality, etc.).
• 3-5 years of experience in the field of automated industrial systems, preferably in a service environment.
• Excellent interpersonal, verbal, and written communication skills.
• Proven ability to lead and contribute consistently and positively in a high-paced, fast-changing, and sometimes unpredictable work environment, prioritizing accordingly and escalating appropriately.
• Field experience and experience with computer programs and diagnostic tooling.
• Fluent in English, both written and spoken; other languages are an important plus.
• Results-oriented, determined, and confident.
• Proven analytical and problem-solving skills.
• Prepared to travel abroad up to 35% of your time.

What Do We Offer

€ 3,672.84 to € 5,043.21 per month (excluding 8% holiday allowance). By exceeding performance expectations, you even have the possibility to grow outside this scale.

On top of your fixed salary, you’ll receive the following secondary benefits:

• 40 vacation days (20 statutory days and a flexible budget worth 20 days).
• Flexible working hours.
• A hybrid workplace (40% working from home and 60% in the office).
• A Health & Wellbeing budget worth €300 per calendar year.
• Commuting allowance, including full reimbursement of travel by public transport.
• Working from home allowance.
• Collective pension scheme and discount on additional health insurance.
• On-site company health centres with a gym, physiotherapists, and occupational therapists.
• Vanderlande Academy and training facilities to boost your skills.
• A variety of Vanderlande Network communities and initiatives.
• A great company restaurant and coffee bar with barista.