Process Owner

We are looking for a Process Owner to support efficiency and continuous improvement in our Order Management landscape. In this role, you will focus on analyzing, documenting, and improving key processes while collaborating with multiple stakeholders. You are passionate about operational excellence, process clarity, and continuous improvement.

You will:

• Analyze existing processes across key areas (Store, Stock, Returns, and Order Flows) to identify gaps, inefficiencies, and opportunities for optimization.
• Document processes clearly and comprehensively to ensure transparency, standardization, and a foundation for continuous improvement.
• Propose and implement process improvements, including evaluating automation or AI solutions where appropriate.
• Contribute to business cases and ideation for new features or enhancements.
• Collaborate with other Process Owners globally to maintain quality and adherence to process standards.
• Participate in regular update meetings with stakeholders to communicate progress, insights, and risks.

We offer:

• The chance to grow in a fast-growing company;
• Travel allowance of 0,23 cents per km;
• Non-contributory pension;
• 25 vacation days (full-time) – increasing with service, with the option to buy 10 more;
• 8% holiday allowance;
• 20% discount on all vidaXL products;
• A positive work environment - 8 out of 10 colleagues say we’re a good place to work and feel they are part of the team;

We ask:

• 3+ years of experience in process analysis, documentation, and continuous improvement.
• Fluent English (written and spoken) to communicate effectively with global stakeholders.
• Strong focus on results and data-driven decision making.
• Analytical mindset with the ability to interpret data and identify optimization opportunities.
• Experience in process mapping, documentation, and improvement initiatives.
• Ability to prioritize and make decisions in a collaborative, cross-functional environment.

Why vidaXL
vidaXL is a major player in the ever-growing world of e-commerce. Since its foundation in 2006, vidaXL has been pushing global growth, serving millions of customers with a vast selection of products for every aspect of their lives. The bold and down-to-earth approach makes the vidaXL team unique. The combination of embracing challenges, taking chances, and trying new things every day enables our success.

We believe in our people, and we love to invest in their personal growth. We offer the freedom to seize opportunities, thrive, and grow alongside a global e-commerce leader.

Join us to growXL!