Senior Major & Strategic Account Manager

About the Role

Senior Major & Strategic Account Manager roles involve taking ownership of the most valuable client relationships, working closely with key accounts to understand their business objectives and align them with company solutions. The focus is on building strong, long-term partnerships that drive mutual growth and deliver measurable results. This role offers significant autonomy, the opportunity to sharpen strategic negotiation and consultative selling skills, and a chance to directly contribute to the company’s long-term success.

Responsibilities

• Cultivate and maintain strong relationships with key stakeholders and decision-makers.
• Identify, qualify, and pursue new sales opportunities within assigned accounts.
• Develop and deliver tailored proposals and solutions that address client needs.
• Facilitate seamless coordination between clients and internal teams.
• Ensure client satisfaction through regular follow-ups and structured feedback loops.
• Analyze client data to inform sales strategies and optimize account performance.
• Contribute actionable insights to sales meetings and strategic planning sessions.
• Address client inquiries and resolve moderate issues in a timely manner.
• Collaborate on lead generation and marketing initiatives to support business growth.
• Negotiate and finalize terms under supervision, ensuring alignment with company objectives.

Skills

• Industry Knowledge: Experience in the EHS (Environment, Health, and Safety) sector preferred.
• Language Proficiency: French as a primary or secondary language preferred.
• Business Insight: Strong understanding of business operations and financial metrics.
• Advanced Client Management: Ability to nurture and sustain deep, long-term client relationships.
• Autonomous Negotiation: Competence in negotiating terms independently when required.
• Strategic Data Analysis: Proficiency in analyzing complex data to guide business and sales decisions.
• Effective Presentation: Expertise in creating and delivering persuasive presentations to diverse audiences.
• Integrated Coordination: Skill in managing collaboration across multiple teams and stakeholders.
• Advanced Sales Knowledge: Deep understanding of sales methodologies, processes, and best practices.
• Complex Issue Resolution: Ability to resolve intricate client issues efficiently and professionally.

For more details please contact Carl Rigby at carl.rigby@wolterskluwer.com

Be the Difference

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

About Wolters Kluwer

Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.

Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.

We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.