Junior Platform Engineer - Observability

Observability Platform is responsible for managing the capabilities that help identifying the issues within TomTom’s online products and ensure they are timely fixed to enable best customer experience. We drive improving the quality and effectiveness of the service and aim to enable self-service for our users by system engineering and software development. As an SRE you will work on addressing reliability, availability, scalability, efficiency for your team and rest of the company.

What you’ll do:

• You will contribute to the architecture, design, standards, and implementation of new and existing systems to enhance their reliability, efficiency and scalability with a high level of autonomy.
• You will manage existing Observability tools and help customers master them.
• You will scale systems and increase their reliability in a diverse environment ensuring the mission critical systems meet 99.95% SLOs.
• You will participate in an on-call rotation with a sustainable schedule and strong tooling
• You will be part of Incident Management process and will help improve the MTTR.
• You will support navigation tooling in the world.

What you’ll need:

• At least 1 years of experience working in SRE/Platform/Infra organizations with cloud-native infrastructure, including Kubernetes on public cloud platforms and related technologies and tooling for cloud runtime platforms
• Proficiency in modern coding/infrastructure related languages such as Golang and/or Python
• Observability tools experience related to logs, metrics, traces, blackbox monitoring and alerting.
• GitOps practices and infrastructure automation, including infrastructure as code
• Experience with SRE best practices, observability, incident management and SLIs.
• Experience with Cloud-native architecture, technology, engineering, and operations (CNCF)
• Understanding of security, privacy, and compliance essentials
• Strong fundamentals: Linux, containers, networking (TCP/IP, DNS, TLS), distributed systems basics

General skills and experience:

• Experience on building and operating mission critical systems.
• Product mindset
• Excellent communication and collaboration skills
• BSc in computer engineering or equivalent desirable

Nice to have:

• Experience operating Kubernetes in production and building tooling around it (Helm/Operators/CRDs a plus)
• CI/CD technologies, including source code management (GitHub), pipelines, secrets, artefacts.
• Experience with OpenTelemetry.

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