Category E-Commerce Manager

At HelloPrint, we’re redefining how custom printed products are bought and sold online and now, we’re elevating that ambition by putting category ownership at the heart of our growth strategy. As a Category E-commerce Manager, you won’t just be managing a part of the website: you’ll be shaping the full online strategy and performance for entire product categories, from pricing and product to UX and content.

You’ll own your domain: driving performance, optimising user journeys, and scaling high-performing ideas across markets. Whether you're working on Stickers, Stationery, Packaging, or Clothing (final category assignments will be defined during or after hiring), your goal is simple: turn great categories into top-performing growth engines.

This role is based in Rotterdam, surrounded by a high-performance, international team. You’ll work closely with our CGO, Category Leads, Country Growth Leads and cross-functional teams in Supply, Data, Content and Tech to drive measurable results at scale.

What you'll do:

• Own the end-to-end performance of a product category (or multiple) within our online store;
• Design and execute data-driven strategies that improve conversion, gross profit, and customer value;
• Optimise website content, UX, and product assortments for your category using our internal CMS;
• Identify new product opportunities and work closely with our Supply and Data teams to bring them live;
• Own the SEO and long-tail content strategy for your category, briefing and optimising pages that rank and convert;
• Collaborate across departments to support campaigns, promotions, and launches that affect your category;
• Report on KPIs such as revenue, gross profit, new customer acquisition, and category conversion rates;
• Run experiments and move fast, double down on what works and cut what doesn’t.

Who we're looking for:

• 3+ years of experience in e-commerce, digital marketing, or product/category management;
• Strong analytical skills and a comfort with dashboards, data tools, and A/B testing;
• Experience with CMS tools and performance marketing or SEO is a strong plus;
• Excellent English communication skills; additional European languages (such as French, German or Italian) are a plus;
• Hands-on mindset: you build, test, learn, repeat and take ownership of results;
• Someone who thrives in fast-paced, entrepreneurial environments;
• Experience in a multi-market or category-focused business is highly valued.

Why this role matters:

• You’ll build and lead the growth engine behind a major product category at HelloPrint;
• Your success directly drives company-wide KPIs: revenue, margin, and customer retention;
• You’ll lay the foundation for future category and e-commerce specialists across the business;
• Your work impacts thousands of customers across Europe every week.

What We Offer:

• 🚀 Growth & Ownership: A performance culture where you grow fast, take ownership early, and design your own path: with access to AI learning and real responsibility.

• 🌍 International Experience: Join a diverse team of 150+ HelloPrinters from 34+ nationalities, collaborating across countries, cultures, and functions.

• 💡 Impact & Innovation: Work in a fast-paced, tech-driven scale-up where your ideas shape the future of customised products.

• 🤝 Collaboration: Learn from experienced leaders, contribute to meaningful projects, and thrive in a team that’s serious about performance and people.

• 🎉 Celebrations & Culture: From work anniversaries and team events to monthly Keynotes and seasonal awards, we make time to celebrate wins and give back through volunteering.

• 💪 Wellbeing & Perks: Free breakfast & lunch, HelloFit gym, Urban Sports Club discounts.

• 💰 Competitive Rewards: We reward impact, not hours, a performance-first approach to compensation and benefits.

Are You Ready to Build the Future? This isn’t a job for just anyone. We need bold thinkers, fast executors, and AI-first problem solvers. If that sounds like you, apply now!