(Junior) Product Adoption Specialist

As a (Junior) Product Adoption Specialist, you will play a crucial role in driving the successful deployment and expansion of our digital platform(s). You will work on in-house digital tools that enable KPMG to craft engaging and interactive digital experiences, staying aligned with the latest technology trends in AI and web design.

Your challenges

At KPMG, we believe in fostering a collaborative and innovative work environment. Our team is dynamic, agile, and operates with a start-up mentality, allowing us to quickly adapt and respond to the needs of our clients. We offer opportunities for professional growth, continuous learning, and the chance to work on cutting-edge projects that make a real impact. Join us and be part of a global network that values diversity, inclusion, and excellence.

This is what you bring

• Education: Master's degree in fields such as: Business Administration, Marketing & Communications, Digital Media, Information Technology, Product Management/Product Development, Digital & Technology Innovation.

• Experience: Minimum of 1 year of experience working in a digital product development, digital product marketing role.

• Technical skills: Tech-savvy with the ability to quickly learn new technologies and digital tools.

• Problem-solving: Strong problem-solving skills and the ability to think critically and creatively.

• Interpersonal skills: Excellent interpersonal skills to build and maintain relationships with stakeholders.

• Proactive mindset: Demonstrated ability to take initiative and proactively address challenges.

What will you do?

As a (Junior) Product Adoption Specialist, you will play a crucial role in driving the successful deployment and expansion of our digital platform(s). You will work on in-house digital tools that enable KPMG to craft engaging and interactive digital experiences, staying aligned with the latest technology trends in AI and web design. Your responsibilities will include facilitating adoption of the tool, engaging stakeholders, and supporting communication and knowledge-sharing initiatives to ensure we capitalize on increasing interest from our (global) KPMG network. Additionally, you will contribute to the ongoing product development activities of the tool while working on expanding its adoption across KPMG firms worldwide.

Key Responsibilities:

• Identify opportunities for growth: Confidently identify and pursue opportunities for platform expansion.

• Facilitate adoption: Drive the successful deployment and adoption of the platform across KPMG network.

• Demonstration & Introduction calls: Set up and conduct demonstration or introduction calls to showcase the platform's capabilities to potential users.

• Hands-on support and training: Provide hands-on support and training to users or business teams to ensure effective utilization and adoption of the platform.

• Stakeholder communication: Maintain ongoing communication with stakeholders to address their needs and ensure engagement.

• Communication channel management: Manage and upkeep communication channels, including our Community of practitioners, Resource Hub and periodic Newsletter. Affinity with graphic design and relevant design tools (Adobe Illustrator, Figma) are a plus.

• Contribution to development activities: Support business team with operational activities related to the product's development, including providing input for new functionalities based on user needs, communicating with engineering team on identified errors, bugs or issues.

• Marketing support: Assist with the planning and execution of marketing campaigns related to the platform, including creating content and promoting the platform to potential users and other relevant stakeholders.

This is what we offer

• Gross salary between €2,700 and €4,500 per month depending on your work experience, performance bonus, a fixed expense allowance, and a working from home allowance of €2.40 per working day.
• Pension accrual without a compulsory personal contribution.
• 30 vacation days (on a full-time basis) and the option to buy more days or sell your vacation days.
• At KPMG we work hybrid, so you can work from home or at the office.
• A completely furnished home office.
• Reimbursement of your travel expenses with a NS business card or travel allowance.
• A laptop and iPhone.
• Choice to pick from different courses which contribute to your own personal and professional development.
• Diversity networks in the areas of pride, gender, ability, cultural diversity, and generations that regularly organize various activities to celebrate differences!
• Focus on well-being! There is a gym at the Amstelveen office or you can get a discount for a gym near your house and you get access to different health and/or vitality programs.
• ‘Together’ is one of our core values. So you can count on different social activities, like team events, drinks with colleagues and events with all your KPMG colleagues.