Business Development Manager - Travel retail

Help grow top FMCG brands in travel retail! Join our international team and lead commercial success across cruise & ferry channels. Strategic, hands-on, and full of opportunity. Let's talk!

About Trade Link West Indies (part of West Coast Supply Group)

Trade Link West Indies is a specialized distributor operating under the umbrella of West Coast Supply Group, focused on the travel retail and cruise industry. We partner with leading and challenger brands in personal care, confectionery, spirits, and household products, distributing to retail spaces on cruise ships and ferries worldwide.

With warehousing and operational presence in both Europe and the U.S., we support our brand partners through a full-service model covering sales, marketing, logistics, and onboard merchandising. Our strength lies in category focus, operational reliability, and the ability to grow brand visibility and performance in complex travel environments.

The Role: Regional Business Development Manager – Travel Retail

Are you ready to take the lead in growing brand presence across cruise lines, ferry operators, and the travel retail landscape? As Regional Business Development Manager – Travel Retail, you will be the key commercial contact for our retail partners and brand suppliers within a defined region.

This role is central to our continued growth, combining sales strategy, customer relationship management, and cross-functional collaboration. You’ll work closely with supply chain, marketing, and logistics teams to ensure seamless execution and profitable outcomes.

We are looking for someone entrepreneurial and structured, who understands the dynamics of retail in complex environments and is motivated to help brands thrive in this unique channel.

What Will You Do?

• Relationship Management: Build and maintain strong, long-term customer relationships within the region.
• Sales Strategy: Develop and implement effective sales strategies to support our growth objectives.
• Market Analysis: Analyze market developments and identify commercial opportunities.
• Contract Negotiation: Lead negotiation processes and close deals with a focus on win-win outcomes.
• Collaboration: Work intensively with marketing, product, and supply chain teams to ensure optimal customer satisfaction.
• Performance Analysis: Utilize CRM systems to monitor customer data, identify trends, and pinpoint areas for improvement.

What Do You Bring?

• At least 3 years of experience in account management, business development, or commercial partnerships in travel retail, or cruise retail.
• A completed bachelor’s degree in Business, Commercial Economics, Marketing, or a related field.
• Excellent communication and negotiation skills, with a strong commercial instinct.
• Experience working with CRM systems and Microsoft Office.
• Ability to navigate international environments, adapt quickly, and work across departments.
• Proactive and independent personality with a results-driven mindset.
• Fluent in English (additional languages are a plus).

Being part of West Coast Supply Group means:

Having the freedom to find your own winning formula. We are a multicultural (we currently have 30+ nationalities in our team) and dynamic group of individuals, who all share a top-scoring mentality and a commercial mindset. You will feel part of our team, meet amazing colleagues, and make new friends in no time. West Coast Supply Group’s people make it a power factory; the open-minded and collaborative team is key to (y)our success: we cheer each other on, you can ask for help, and you have the freedom to be your own entrepreneur.

Benefits

• Leave Policy: 25 days of leave annually, with the option to purchase additional days;
• Professional Development: Access to Linkedin Learning and dedicated team to support your personal and professional growth;
• Weekly Socials: Unwind with drinks and snacks every Friday at our in-house bar;
• Exclusive Events: Participate in our renowned Summer and Christmas parties, featuring activities like go-karting and boat rentals;
• Travel Reimbursement: We cover your commuting expenses to and from the office;
• Diversity Celebration: Celebrate our vibrant workplace with over 30 nationalities;
• Continuous Education: Benefit from Dutch lessons and study tuition assistance;
• Internal Sales: Access to exclusive internal sales-events;
• Employee Referral Program: Earn rewards for referring qualified candidates;
• Dynamic Work Culture: Be part of an ambitious, and international team;
• Autonomous Environment: Thrive in an independent and supportive work setting;
• Retirement Plans: Secure your future with our comprehensive pension plan.
• Office Ambiance: Experience a vibrant atmosphere with a Sonos on each floor.