Sr solution architect

Werken bij VodafoneZiggo als Senior Business Consultant

Gaat dit over jou?

Vaardigheden die je goed kunt gebruiken voor deze job.

Je wilt alles weten

Té veel kennis hebben? Onmogelijk. Jij wil graag leren. Gelukkig brengt jouw nieuwsgierigheid je ver.

Je bent analytisch

Hoofd- of bijzaak? Dat verschil zie jij meteen. Je komt makkelijk tot de kern en houdt tegelijk het overzicht.

Je bent in control

Doelen zijn er om behaald te worden, daar zorg jij wel voor. Je delegeert, houdt overzicht en plant realistisch.

Je bent part of the team

Jij bent een sociaal dier en doet moeite voor je collega's. Ook als je daarvoor je eigen belangen opzij moet zetten.

Je krijgt mensen in beweging

Jij gelooft in je plannen en weet anderen daarvan te overtuigen. Zal wel door je aanstekelijke enthousiasme komen.

Je neemt initiatief

Afwachten? Niks voor jou. Als jij een kans ziet, ga jij eropaf. Je komt vaak als eerste met een idee of voorstel.

Jouw baan

At VodafoneZiggo we are looking for a Senior Business Consultant who can bring structure, convergence, and clarity to a complex environment involving multiple stakeholders with different perspectives and priorities. This is a high-impact role that demands both strategic insight and hands-on delivery.

Dit krijg je van ons

• Een snelle laptop met alle tools die je nodig hebt.
• Ruimte en vrijheid om met jouw expertise het verschil te maken.
• Gemakkelijke afhandeling van contract, facturatie en het schrijven van je uren.

Dit breng jij mee

VodafoneZiggo are a leading telecommunications company committed to delivering innovative and customer-centric connectivity solutions. As part of our strategic roadmap, we are launching a new mobile product targeted at the B2B-segment. This initiative includes the design and implementation of end-to-end processes supporting acquisition, contract renewal, and in-life services such as cease (of individual subscriptions), deepsell (adding new subscriptions), and associated support processes.

Your core responsibilities will include:

• Leading the analysis and documentation of clear, actionable business requirements across the customer lifecycle: acquisition, renewal, in-life service management, and support.
• Driving convergence in process and requirements design, working across a wide range of stakeholders (including customer journey specialists, requirements analysts, commercial and technical teams).
• Evaluating incoming change and design requests, assessing their value and feasibility, and maintaining focus on project scope and priorities.
• Acting as a ‘closer’—bringing together divergent inputs and facilitating consensus to achieve complete and sound designs.
• Working closely with the Lead Solution Architect to ensure alignment between business and technical design.
• Taking a hands-on role in writing requirements, mapping processes, and validating design assumptions where needed.
• Ensuring that business designs are mature and complete ahead of quarterly planning cycles, supporting timely and efficient delivery within our agile setup.
• Supporting test preparation, implementation planning, and readiness activities during later project phases.

Mindset & Soft Skills

• Proven ability to bring structure and clarity in complex, cross-functional environments.
• Strong facilitator who builds alignment across diverse stakeholders with competing interests.
• Analytical and pragmatic, with the ability to make trade-offs and guide discussions to resolution.
• Resilient and focused; does not get side-tracked by scope creep or loosely defined change requests.
• Excellent communicator, capable of translating business needs into process and system requirements.

Education & Experience

• Master’s degree in Business Administration, Information Management, Engineering, or related field.
• At least 5 years of experience as a Senior Business Analyst or similar role in large-scale transformation programs.
• Experience in telecoms—especially mobile voice and business subscriptions—is highly desirable.
• Familiarity with B2B product development and related sales & support processes (e.g. deepsell, renewals, service support).
• Strong proficiency in process mapping, requirement gathering techniques, and stakeholder management.
• Familiarity with tools like Jira, Confluence and Signavio is a plus.
• Both Maastricht and Utrecht work location- hybrid construction.

This role is open to candidates residing in the Netherlands. Not available for freelancers/self-employed contractors.