Group Leader, UX Research, Home Care

Lead Our User Experience Research Team

About the role:

We're looking for a strategic and hands-on leader to head our User Experience Research team. In this pivotal role, you'll champion the voice of the consumer and guide the development of meaningful, intuitive, and accessible product experiences. You'll lead a passionate team of UX researchers, translate insights into action, and help define the future of how people interact with our products.

If you're driven by curiosity, skilled in translating user needs into impactful solutions, and excited to work at the intersection of innovation, consumer insight, and product development — this role is for you.

The impact you’ll make:

• Lead and inspire a team of user experience researchers (based in the Netherlands & China), ensuring deep integration of consumer insights into every step of product development.
• Embed the voice of the consumer in all stages of product (pre-)development — from early value proposition shaping to final usability validation.
• Apply state-of-the-art UX methodologies to uncover deep insights and translate them into clear, actionable product requirements.
• Turn insights into impact, driving user-centered improvements in product design, feature prioritization, and innovation roadmaps.
• Shape and support usability risk assessments, early-stage testing, and freedom-to-operate analyses.
• Integrate a broad set of data — from consumer testing to competitive benchmarks and post-launch feedback — into concrete recommendations for teams.
• Support post-launch experiences by ensuring consumer care teams are equipped with training, FAQs, and insights to elevate customer satisfaction.

The skills and knowledge you’ll bring:

• Academic background in Social Sciences, Engineering, or Applied Sciences. A BSc is required; MSc degree preferred.
• 10+ years of experience in user/consumer research, including 5+ years leading teams in a cross-functional setting.
• Strong foundation in both qualitative and quantitative research methods; comfortable with statistical tools and data analysis.
• Experience in UX/UI design or connected products (IoT) is a plus.
• Familiarity with home care products, including knowledge of consumables, chemicals, and fabrics used in appliances.
• A strategic thinker with an innovation mindset and deep understanding of product development processes.
• Fluent in English, both written and spoken.

What we’ll give you in return:

• Internationally competitive base salary | benchmarked against global industry and market leaders
• Performance-based Annual Incentive Program | rewarding those who dare and achieve more
• Top of the market pension scheme | with higher-than-average company contributions
• Work from home, commuting and phone allowances | to support your daily commute, home office setup & business connectivity
• Balanced office-based working | With a strong focus on in-office collaboration, we offer flexibility to work from home based on team needs and individual circumstances.
• Work from abroad | Up to 30 days per year.
• Structured holiday policy | Includes defined care days, enhanced maternity/paternity leave, and a capped option to purchase additional leave days annually.
• Bicycle Plan | possibility to select a company bicycle for daily commute along with accessories & insurance
• Health Insurance Discount | when signing up with our partner insurance
• Gym Membership Discount | to support your focus on health and wellbeing
• Product Discounts | on all Versuni products which are sold under the Philips brand and our other brands
• An office that feels like home | easily accessible and modern office location in Amsterdam with lots of tasty lunch choices around
• High growth environment | offering exciting learning and career development perspectives beyond your first role
• Inclusive working culture and family spirit | we embrace our international community & diversity as competitive advantage

Ready to make an impact?

From developing game-changing air fryers to perfecting the art of coffee making, Versuni’s purpose is turning houses into homes — and we’re calling on your talent to bring it to life. Join our global team of 6,000+ passionate individuals, work with world-class brands, and shape the future of home living. We’re ready for you — are you ready for us?