Data Governance Specialist

Join Our Team as a Data Governance Specialist

Who we are:

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

In FedEx, our Digital team is a passionate team of 1000+ digital, marketing and IT professionals, stretching from product managers to designers, developers to UX researchers and data specialists. A global team, based in Memphis and Amsterdam. We develop FedEx digital solutions that enhance the customer experience with our transportation network.

What you will be doing:

A Data Governance Specialist at FedEx is a key member of the data team, specializing in defining and maintaining the governance activities to support the Product & Commercialization Insights organization. This role involves a keen knowledge of FedEx business rules, legal requirements, and industry data trends. The data governance specialist is responsible for defining policies, advising on compliance towards the data and product teams and supporting the overall data team in increasing the data maturity through cultural changes.

• Strategic Leadership:
  • Drive the vision and strategy for data governance across the organization, ensuring alignment with business objectives and fostering executive sponsorship.
  • Collaborate with leadership and key stakeholders to promote the importance of data governance and secure necessary buy-in.
• Policy Development:
  • Define and implement data governance policies and procedures that support effective data management and compliance with legal requirements, including GDPR and other relevant regulations.
• Data Quality Improvement:
  • Partner with Data Owners and Subject Matter Experts to establish a culture of data quality, providing guidance on best practices and facilitating continuous improvement initiatives.
  • Guide in development and monitoring of key metrics and standards for data quality (by data owners), ensuring they meet operational and analytical needs.
• Metadata Management:
  • Oversee the management of the metadata repository, ensuring it is accurately maintained and leveraged by business (metadata) owners to drive improvements.
• Engagement and Communication:
  • Organize and lead data governance ‘forums’, including MD and Manager meetings and Data Owners & SME meetings, fostering collaboration and knowledge sharing.
  • Effectively communicate complex data governance concepts to non-technical stakeholders, ensuring understanding and engagement.
• Security and Privacy:
  • Develop and enforce business guidelines for data security and privacy in collaboration with technical teams, ensuring adherence to broader FedEx policies and regulations.

What do you bring with you:

• Bachelor's degree with a strong analytical component (master's degree preferred).
• 3-5+ years of relevant experience in data governance, data management or related fields with a proven track record of driving data initiatives.
• Familiarity with Data Governance frameworks such as DAMA-DMBOK.
• Familiarity with recent laws and regulations to data protection and privacy such as GDPR.
• Ability to lead cross-functional teams and engage with stakeholders at all levels of the organization.
• Experience in implementing data quality management practices and tools.
• Exceptional communication and interpersonal skills, with a strong ability to influence and drive change.
• 32-40h/week and 1-2 days/week on site in Hoofddorp.

What do we offer:

• Attractive compensation package
• An independent position with lots of responsibility
• Working in a lean, agile environment
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the world's most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.