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Engineering Manager

Posted 23 Jul 2025
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Work experience
7 to 20 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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We are seeking an experienced Software Engineering Manager to lead high-performing, cross-functional development teams. This role combines technical expertise, delivery excellence, and people leadership to ensure teams build robust, scalable software aligned with business objectives.

As an AI-native leader, you will be pivotal in driving AI adoption across our Software Development Lifecycle (SDLC) and product strategy, ensuring our engineering practices remain modern, efficient, and future-ready.

What you'll do

Key Responsibilities

People & Performance

  • Lead, coach, and develop multi-disciplinary Agile teams (typically 6–8 engineers per team).
  • Create an inclusive, engaging environment with a strong engineering culture.
  • Drive performance and talent development through clear feedback, coaching, and formal reviews.
  • Oversee local/global hiring and onboarding to build teams with balanced technical competencies and seniority.
  • Address underperformance swiftly and constructively.

Engineering Excellence

  • Champion high-quality software delivery through modern engineering practices (CI/CD, test automation, observability, quality gates).
  • Provide localised technical leadership ensuring guild guidelines are effectively implemented.
  • Act as the technical leader guiding your team’s output and direction.

Lead teams to achieve production-readiness and robust release management practices.

Process & Delivery

  • Ensure teams have the optimal processes, workflows, and tooling for success.
  • Deliver commitments on time, enabling fast feedback loops with stakeholders.
  • Drive continuous improvement in delivery capabilities, operating models, and tooling.
  • Promote visibility and transparency through effective project tracking and communication.

Product & Value Focus

  • Collaborate with Product Managers and Domain Architects to translate business requirements into technical outcomes.
  • Motivate teams to deliver high-value work that balances immediate needs with long-term strategic goals.
  • Champion customer-centricity through data-driven insights, feedback loops, and usability.

AI-Native Mindset

  • Proactively explore, experiment with, and apply AI tools and agentic frameworks (e.g., code generation, test automation, developer productivity).
  • Encourage AI adoption within engineering workflows and product capabilities.
  • Partner with AI/ML SMEs to embed AI into value delivery across our SDLC.

Who you are

  • BSc or MSc in Computer Science, Engineering, or equivalent experience.
  • 7+ years of software engineering experience, including 2+ years in people management.
  • Proven experience with Agile delivery, CI/CD pipelines, and quality-focused development.
  • Track record of building and scaling teams, processes, and product impact.
  • Experience leading mobile and backend development teams is essential.
  • Highly likely you have been a Principal or Staff Engineer prior to transitioning into an Engineering Manager role.
  • Experience with identity management systems or related domains is desirable.
  • Exposure to banking, payments, or SaaS is advantageous.

Enthusiasm for leveraging AI to boost productivity and innovation.

Our Perks

Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

Training budget

Specific budget for your personal development.

Referral

Referral bonus incentive for bringing the best talent.

Clothing

You can wear clothes you feel comfortable in.

High spec equipment

We provide all employees with high-spec Macs and tech set up

Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…


Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.

Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.

The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.

Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.

IT
Amsterdam
250 employees