Application Support Analyst

Join flatexDEGIRO AG: Europe’s Leading Online Brokerage Platform

Who we are

flatexDEGIRO AG operates the leading and fastest growing online brokerage platform in Europe. Based on modern, in-house state-of-the-art technology, customers of the flatex and DEGIRO brands are offered a wide range of independent products with execution on top TIER 1 exchanges. The technological edge, high efficiency and strong economies of scale enable us to continuously improve our service offering for clients and to set leading standards in terms of product, price and platform quality.

With more than 3 million customer accounts and more than 63 million securities transactions processed in 2024, flatexDEGIRO is the largest retail online broker in Europe. In times of bank consolidation, growing digitalization and the immanent need of millions of Europeans to take their financial future into their own hands, flatexDEGIRO is ideally positioned for further profitable growth.

Want to know what it’s like to work for flatexDEGIRO?

Check out our Instagram @lifeatflatexdegiro and meet the great people that makes us who we are! Do you already see yourself as part of this team? Apply!

We’re looking for an Application Support Specialist who is not just technically sharp but also curious about how things work and why they matter to the business. Our support team sits at the crossroads of IT Operations and Software Development, acting as detectives of production issues in both client-facing and internal applications.

This is not your typical button-pushing support role — you'll deep-dive into application behavior, investigate source code, and connect the dots between technical symptoms and business impact. If you're someone who enjoys solving puzzles, automating repetitive tasks, and wants the freedom to propose and implement ideas, we’d love to hear from you.

What tasks can you expect with us?

• Own and resolve technical incidents by investigating logs, application code, and business flows
• Prioritize issues based on business impact and collaborate with developers when deeper fixes are needed
• Use SQL and Java to explore, reproduce, and resolve application behaviors
• Act as a communication bridge between IT, Development, and Business teams
• Spot trends, detect recurring issues, and proactively prevent future incidents
• Participate in small-scale automation or optimization projects where you will have the freedom to explore new approaches

What do we want from you?

• 0-3 years of professional experience
• Excellent command of spoken and written English
• Good understanding of JAVA stack (linux is considered a plus)
• Good knowledge in SQL and understanding of relational databases
• Background in computer science, IT, engineering, or technology
• Willingness to work on rotating shifts and on-call

Interested? This is what we offer you

• Promise of a good work-life balance
• 30 days paid leave
• An enthusiastic and fun team to work with
• Personal and professional development with access to relevant courses
• Transport allowance or related benefits like a leased electric bike
• Pension plan
• A challenging job in an international and fast-growing company
• A competitive salary
• A lot of freedom executing your role and a chance to shape your own career
• The opportunity to participate in a new, enthusiastic team of likeminded professionals

To make your life easier

You get the freedom to work flexible. Meaning you don’t have to work in our office every day, but we like it if you do of course! It’s fun to come in and mingle with your colleagues. There is also fruit, good coffee, drinks & snacks, and great sandwiches for lunch every day. Our beautiful and modern office in located in the iconic Rembrandt tower that is conveniently next to Amstel Station. To make work@home comfortable we offer a €35 internet allowance, provide a company laptop and many options to make it comfortable, such as a chair, screen and headphones. And last but not least: the gym membership options we provide is an easy way to get into shape!

Want to invite your friends to work for us as well? A generous referral bonus will be yours if they get hired, so spread the word once you start!

All qualified applicants will receive consideration for employment without regard to ethnicity, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or any other legally protected status. flatexDEGIRO is an Equal Opportunity Employer.

flatexDEGIRO Dutch Branch
Annika DreßlerCorporate Recruiter