Partnership Excellence Intern

Tiqets is an award-winning tech scale-up headquartered in the Netherlands. We are hiring a Commercial Excellence Intern (Partnership) to join our mission to bring the world more ways to culture!

We are revolutionizing the way people buy tickets to unforgettable experiences at the best destinations all over the world. Our technology makes planning easy for thousands of travelers to find all the experiences they don't want to miss during their trip (museums, zoos, theme parks, and more), so they can book all their tickets in one place.

We are an international company committed to making culture accessible to our customers and our employees. We embed diversity, equity, and inclusion into our company fiber organically.

These values are promoted from the inside out and we strive to represent and honor differences in gender, race, religion, and sexual orientation in our company culture, our content, and our product.

Our values

• We are remarkable: Have fun, be creative, and celebrate great moments!
• We are accessible: Communicate honestly and support each other
• We are adaptable: Learn, adapt, and pivot. That's who we are!

What you will do

As a Partnership Excellence intern in our Commercial Excellence team, focused on the Partnership side of the business, you’ll support the commercial performance of all major destinations in the region. Based at our Headquarters in Amsterdam, you’ll report directly to the Team Lead of the Partnership Excellence team. Your primary responsibility will be to support our longtail partners within our direct affiliate program and networks and support any growth initiative projects. This means you will be in touch with a broad range of stakeholders within the company. Your role involves supporting partnership development projects by finding creative solutions that not only meet our partner’s needs but also help elevate the Partnership department to the next level.

Responsibilities

• Serve as the primary contact for our partners via email, addressing their inquiries
• Support the affiliate network manager onboarding, supporting and growing the affiliate partners working through the affiliate networks
• Support the Partnerships Excellence managers coordinating, executing and improving existing processes setup with other departments (e.g finance, supply, product, etc)
• Support the Sales team with projects within the partner funnel (acquisition, activation, retention, optimisation) to help growing the performance
• Translate data insights, partner feedback, and industry trends into short and long-term priorities for the team
• Collaborate closely with stakeholders to comprehend partners' needs, identify gaps in our offerings, and develop clear processes.
• Understand the partner journey map and identify solutions for a seamless partner experience

Qualifications

• You are enrolled as a student in a relevant field of study (Business Administration, Tourism, Marketing, or similar) for the whole period of the internship. If you are not a student we cannot proceed!
• You are highly energetic, curious and like getting things done
• You are often looking at things from a commercial perspective
• You are not afraid to interact with colleagues and partners
• You are service oriented
• You are a good problem solver
• You can work independently and have a strong sense of responsibility
• You are proficient in English, extra languages such as Italian, German and French are a plus

Perks & Benefits at Tiqets

• Vibrant, dynamic, international working environment
• Plenty of responsibility, and an opportunity to work and learn from the best in the field
• Internship and travel allowance
• Bright, welcoming office located in Amsterdam, 5 minutes on foot from Amstel station
• Friday drinks and parties to celebrate our accomplishments
• Sports activities: free gym, running sessions, boot-camp, football, climbing, yoga and more
• Biweekly show-and-tell sessions with useful presentations from various team members, pizza and beer included
• 20% personal Tiqets discount code for all of our products
• Opportunity to make an impact in a fast-growing tech scale-up
• Daily fresh lunch buffet provided by Join Program
• Hybrid working model

Some of the tools we're working with in Partnership

• Slack
• Trello
• Jira
• Salesforce