events & meetings internship

The events & meetings intern is responsible for the day-to-day assistance within the groups & meetings team. They play a role in the smooth communication with the hotels and the organizers. Other focusses are on data entry, admin processes and assisting on projects while working closely with the groups & meetings specialists in order to optimize each other's activities.

Key Responsibilities

• Handling incoming emails, phone calls and chats
• Organizing role in preparation for all groups and meetings
• Handle general questions and issues about inhouse groups and meetings
• Collect and distribute feedback about the experiences of the guests
• Check, send out and chase open payments
• Assist with other projects and (administrative) activities
• Create SOP’s
• Do after sales calls - cross and upsell activities

Qualifications / skills

• Currently studying (international) business, hospitality, tourism, or any other related discipline
• Creative, flexible and fun personality
• Fluent in English, preferably more languages
• Client focused and problem solving skills
• Minimum 5 months availability, preferred start date September/October 2025

What you will learn:

• To be of the best support & service to our B2B clients; companies and agencies
• Dealing with all aspects of groups and meetings within an innovative and fast growing company
• Relevant group & meetings practices within a global industry

What's in it for you?

• Internship allowance 600 Euro per month
• Lunch covered at our support office
• Travel costs covered
• Monthly personal improvement plan
• Exciting on the job training
• Access to citizenM learning and development programs
• Training schedule
• citizenM experience nights for you (and friends and family)

About citizenM

citizenM is an affordable luxury hotel chain for mobile citizens of the world. With a style that will knock your socks off, we offer citizens a real home from home, plus the world’s fluffiest pillows. Our typical guest is a frequent traveler who is quality and design-driven, and value-conscious. We currently have hotels in the Netherlands, France, UK, Switzerland, Denmark, USA, and Asia, with more to come soon. We are proud to put hospitality back into the hospitality industry and have received numerous awards for our groundbreaking approach. We like to do things differently. This means our hotels are not traditional… and neither are our support offices. We're open-minded, with kind hearts and global minds.

We actively seek applications from qualified individuals and groups who are under-represented in the workplace, whether in relation to religion, ethnicity, age, gender identity, sexual orientation or disability. We’re also happy to make accommodations in the interview process and beyond to best suit the needs and strengths of disabled people and neurodivergent individuals. If you require accommodations, please add a note in your application and we will work together to find the best solution possible.