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Customer Project Manager

Posted 27 Jun 2025
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Work experience
3 to 20 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Werken bij Thales: Customer Project Manager

About us
The people we all rely on to make the world go round – they rely on Thales. In a world that is increasingly fast-moving, unpredictable and full of opportunities, they come to us with big ambitions: to make life better and to keep you safer. Combining a unique diversity of expertise, talents and cultures, our employees design and deliver extraordinary high-tech solutions. With 68.000 talents working in 54 countries, 2000 employees are based in the Netherlands. We are one of the biggest high-tech employers in the field of safety and security. We help our customers think smarter and act faster in the fields of transportation, defence, space, aerospace and cyberspace, mastering ever-greater complexity and every decisive moment along the way. We are therefore leading the digital transformation, focusing on artificial intelligence, big-data & data analytics, connectivity, mobility and internet of things and cybersecurity.

In the Netherlands, we are located in four cities: Huizen, Delft, Eindhoven and Hengelo (HQ). Together with an extensive ecosystem of knowledge partners, customers and suppliers, we work on radars for naval vessels, cyber security solutions, transportation systems, communication equipment for land forces, cryogenic cooling solutions, research & development for radar tech (in collaboration with TU Delft) and research & development for serious gaming (in collaboration with the University of Twente).

About the team

In Hengelo the Project Manager is part of a Segment. This segment is responsible for assuring all activities relating to development and delivery of our solutions (systems, products and/or services) to our customers. In this segment product managers, customer project managers and product project managers cooperate with engineers, people from supply chain and colleagues from purchasing.

In this specific situation we are looking for an experienced customer project manager (CPM) to deliver mission systems to our major customers. These mission systems exist of a complete Combat Management System and various search and fire control radars that fully integrate all functionality and control of the subsystems on board of a ship.

For segment Mission Systems we are in search for a: Customer Project Manager

About the job

As experienced Customer Project Manager you contribute to the project management baseline during the bid phase. You are responsible for a smooth transition of the contract from bid to project phase to enable realization of the project within its contractual obligations.

Your main responsibilities are to:

  • Lead the Project Management Team
  • Provide a controlled and predictable execution of the project
  • Stay in contact with and report to the customer
  • Contribute to project reviews and evaluations

About you

As Customer Project Manager you:

  • Have excellent, professional project management skills with experience working on complex projects
  • Ensure all business planning and reporting is published in accordance with Business directives e.g. Project Management reviews (PMR), Business Operations Report (BOR) and On Time Delivery (OTD).
  • Drive Quality, Cost & Delivery performance through close working with other functions.
  • Are able to have an overview of complex situations and to manage multi-task environments
  • Have the ability to directly successfully manage project teams
  • Building and maintaining excellent internal stakeholder relationship across Thales, as well as with customers
  • A relevant Master degree, International Experience, leading teams of technical professionals and fluent in English
  • IPMA certification is a plus

What's in it for you

  • Become part of a great team in a high tech, innovative international organization
  • International opportunities for growth in tech-, management- and commercial roles
  • Attention for personal development and own initiative
  • A nice workplace in a modern building, where we value a good work-life balance and flexibility
  • 40 leave days per year, travel expenses and a flexible benefits à la carte package with options like purchase/sale of leave hours, internet costs, bicycle plan, company fitness, trade union contribution or relocation costs

Diversiteitsstatement

We vinden dat je baan de juiste work/life balance moet ondersteunen en het platform is om jóuw ambities waar te maken. Dat betekent dat gelijke kansen, inclusiviteit en een informele cultuur een essentieel onderdeel uitmaken van ons succes. Maar ook dat jouw gezondheid en geluk voor ons erg belangrijk zijn! Daarom bieden we je de flexibiliteit om te doen wat voor jóu belangrijk is; of dat nu parttime werken is, of werken vanuit huis, of de mogelijkheid om flexibel te zijn in je start- en eindtijden, we denken met je mee.

Security Requirements

In lijn met de basisbeveiligingsvereisten van Thales vragen wij kandidaten mogelijk om bewijs omtrent identiteit, werkvergunning en arbeids- plus opleidingsgeschiedenis. Sommige vacatures vereisen ook een security clearance die verdere informatie vereist. Voor meer informatie over wat er nodig is voor bepaalde security clearance, raadpleeg dan de General Intelligence and Security Service.

“Bij Thales krijg ik alle kansen en de ruimte om mijzelf verder te ontwikkelen, en dat als onderdeel van allerlei gave processen en projecten binnen de organisatie!”
Anoek Trainee
“Wat het voor mij aantrekkelijk maakt om hier te werken, is de diversiteit in opdrachten en het werken in verschillende teams met diverse disciplines. Zo blijf je jezelf ontwikkelen binnen het cyberdomein.”
Maurits Cyber Engineer

Over thales

Thales is een toonaangevende internationale hightech onderneming die zich richt op de ontwikkeling van innovatieve oplossingen op het gebied van veiligheid, transport, defensie, ruimtevaart en cyberspace. Met een divers en getalenteerd team werken we samen aan de technologieën van morgen.

With 80.000 talents working in 68 countries, we are one of the biggest high-tech employers in the field of safety and security. In the Netherlands, where 2500 employees are based, we are located in four cities: Huizen, Delft, Eindhoven and Hengelo (HQ).
Do you want to kickstart your career in an international high-tech environment? And are you looking for a traineeship where you can develop your personal skills? Our traineeship starts in October 2023. Check www.thalestraineeship.nl

Engineering
Hengelo
Active in 65 countries
2,500 employees
70% men - 30% women
Average age is 45 years