Site Reliability Engineer

Join See Tickets as a Site Reliability Engineer

Help us keep our ticketing platform fast, secure & scalable! Join as SRE Engineer (m/v/x) and dive into automation, infra, and performance at the heart of live events.

Job description

Are you passionate about infrastructure, automation and Site Reliability Engineering (SRE)? Do you enjoy working in a multidisciplinary team and ensuring the reliability, performance, and security of a high-traffic platform? If so, this role is a great fit for you!

You will be working on Paylogic, our highly customizable white-label solution designed for ticket sales for festivals and music venues, with operations across Europe.

As an SRE Engineer, you will be responsible for monitoring, optimising, and securing our ticketing platform. You will collaborate with software engineers and product managers to proactively improve performance and troubleshoot issues when they arise.

Responsibilities

• Safeguard and work to improve platform performance, stability, and security.
• Work with technologies like Python, Percona MySQL, Memcached, Redis, Nginx, Nginx Unit (ASGI), Apache (WSGI), Ubuntu Linux, and more.
• Assist engineering and product teams in optimising platform performance.
• Manage capacity planning and research new solutions to keep our infrastructure scalable and secure.
• Conduct security scanning, stress testing, and troubleshoot production issues.
• Automate processes to replace manual tasks with efficient solutions.

Job requirements

• A solid technical foundation through education or work experience. You don't need to know all our technologies upfront, but you should be eager to learn.
• At least 2 years of relevant work experience (e.g., SRE, system engineering).
• Ability to take ownership of projects and drive them to completion.
• Comfortable working in a small, collaborative team.
• A pragmatic approach – you know when to improve something and when to leave it as is.
• Interest in networking and server hardware, prior knowledge is a plus, but a willingness to grow in this area is important.
• Passion for technology – you stay up to date with industry trends and advancements.
• You need to be comfortable and proficient on the Linux command line, executing commands but also composing pipelines, because quite a bit of your daily work will take place in terminals.
• A driver's license is a plus, but not required.

What We Offer

• Competitive salary.
• A role where you make a direct impact on a scalable and high-performing platform.
• A team that supports your technical growth and continuous learning.
• Hybrid work model, working from our office in the centre of Groningen and several days remote per week after onboarding.
• A technology-driven environment where innovation is encouraged.
• All the essentials: reimbursement of travel expenses from 10 km, pension plan with a contribution from us, 24 vacation days, a one-off remote working budget, career opportunities through our career levelling framework and training/coaching sessions.
• The hardware of your choice, with which you work most pleasantly.
• A one-off home office budget.
• The possibility of using our mental health partner, OpenUp.
• Monthly internal events and a large company party at least twice a year.
• The possibility of visiting the events we sell tickets for.

About See Tickets

At See Tickets Benelux, we make ticketing seamless with our Paylogic platform, powering the biggest events in the Netherlands and Belgium. Our team of 100+ passionate people is on a mission to bring fans closer to the experiences they love: music, sports, and culture.

From legendary festivals like Tomorrowland, Dour, and Defqon.1 to cultural icons like Paradiso, 013 Tilburg, and Dutch Design Week, we're at the heart of the action. And as part of Eventim, Europe's largest ticketing company, we have the scale, innovation, and tech to keep raising the bar.

Our Culture

We are a team of inquisitive and passionate engineers who enjoy diving deep into technology. Automation is at the core of what we do: replacing manual tasks with scalable solutions. This is not traditional system administration but a modern SRE culture focused on efficiency, reliability, and innovation.

Our main internal customers are the software engineers developing our platform and the product managers defining its strategy. While our work indirectly impacts all users, we primarily collaborate with internal teams.

🚀 Want to be part of something exciting? Let's shape the future of ticketing together!

Please note: Acquisition in response to this vacancy is not appreciated.