Software Engineering Manager
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Lead high-performing, cross-functional development teams as a Software Engineering Manager
We are looking for a seasoned Software Engineering Manager to lead high-performing, cross-functional development teams. This role blends technical expertise, delivery excellence, and people leadership, ensuring that your teams build robust, scalable software that aligns with business goals.
As an AI-native leader, you’ll play a critical role in driving adoption of AI across our Software Development Lifecycle (SDLC) and product strategy—ensuring our engineering practices remain modern, efficient, and future-ready.
What you'll do
As a Software Engineering Manager, you will be instrumental in guiding our engineering teams, fostering an environment of innovation, and ensuring the delivery of high-quality software solutions. This role requires a blend of strong leadership, technical acumen, and a forward-thinking approach to integrating AI into our development processes.
- Lead, coach, and develop multi-disciplinary Agile teams (typically 6–8 engineers per team).
- Champion high-quality software delivery through modern engineering practices (CI/CD, test automation, observability, quality gates).
- Ensure teams are set up for success with the right processes, workflows, and tooling, delivering on-time commitments.
- Collaborate with Product Managers and Domain Architects to translate business needs into technical outcomes.
- Proactively explore, experiment with, and apply AI tools and agentic frameworks to engineering workflows and product capabilities.
- Drive continuous improvement in delivery capability, operating models, and tooling, promoting visibility and transparency.
Who you are
- BSc or MSc in Computer Science, Engineering or equivalent experience.
- 7+ years in software engineering roles, including 2+ years in people management.
- Proven experience with Agile delivery, CI/CD pipelines, and quality-focused development.
- Track record of building and scaling teams, processes, and product impact.
- Enthusiastic about leveraging AI to boost productivity and innovation.
- Strong communication and problem-solving skills, with a customer-focused approach.
Our Perks
- Insurance Option to take up private health insurance for you and your family members.
- Cycle Loan bikes and cycle equipment plus benefit from a generous tax allowance with our Cycle to Work Scheme.
- Pension Pension scheme with a 4.5% contribution matched by Backbase.
- Health Discounted gym membership through our corporate fitness plan.
- Referral Referral bonus incentive for bringing the best talent.
- Training budget Specific budget for your personal development.
We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.
Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.
The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.
Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.
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