Senior Account Executive
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At Backbase, We Transform Banking, Empower Customers, Achieve Excellence
Revolutionizing the banking experience with our cutting-edge technology and innovative solutions. As a global leader in digital banking, we empower financial institutions to meet the evolving needs of their customers with seamless, personalized experiences. Our collaborative and forward-thinking culture fosters growth and innovation, making Backbase a dynamic place to build your career.
What you'll do
The Opportunity
As a Senior Account Executive, you will play a pivotal role in driving digital banking transformation across our existing customer base in Asia. You’ll carry your own sales quota, partnering closely with financial institutions to unlock new opportunities, strengthen relationships, and support their long-term success through our innovative platform.
In this client-facing, consultative role, you’ll act as a trusted advisor to senior leaders and key stakeholders, helping them envision and implement impactful digital strategies. You’ll work in an agile, fast-paced, and inclusive environment that values autonomy, growth, and collaboration.
This position reports directly to the Regional Vice President of Sales.
Key Responsibilities
- Own and exceed a personal sales quota through opportunities within existing accounts and by expanding client relationships.
- Identify, qualify, and close large-scale software agreements (typically $1M+ ARR).
- Guide clients in shaping value-led digital banking strategies and business cases.
- Cultivate deep partnerships with client stakeholders—from operational leads to executive leadership.
- Lead sales cycles from discovery through negotiation and close, ensuring alignment with client goals.
- Collaborate cross-functionally to align delivery with business value.
- Maintain accurate pipeline forecasting and provide insights on market opportunities.
- Advocate for clients needs internally to influence future platform enhancements.
Who you are
What We’re Looking For
We believe the ideal candidate will bring a combination of experience, drive, and empathy to this role. If the points below resonate with you, we’d love to hear from you:
- A Bachelor’s degree or equivalent experience.
- 8–10+ years in quota-carrying B2B enterprise sales roles, ideally in SaaS or platform businesses.
- A consistent track record of exceeding sales targets.
- 5+ years of experience in digital banking, fintech, or related financial services domains.
- A strategic mindset and the ability to align customer objectives with tailored solutions.
- Strong communication and consultative selling skills, with a high degree of executive presence.
- A collaborative spirit and a growth mindset—someone who thrives in a diverse and dynamic environment.
- Resilience and creativity in solving complex business challenges.
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.
Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.
The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.
Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.
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