Head of Operational Excellence, Logistics (m/f/x)

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

The role

As the Head of Operational Excellence | Logistics, you will drive continuous improvement across the downstream supply chain, focusing on error and cost reduction and overall efficiency improvements. Your role will ensure the standardization and implementation of best practices between the different HelloFresh markets (Benelux, France, Nordics) to improve operations.

What you’ll do

• Team management: Lead and develop a high-performing team to drive operational excellence.
• Supply chain optimization: Design, implement, and enhance processes, systems, and tools to boost efficiency and meet KPI targets. Develop and execute new initiatives to reduce logistics errors and optimize shipping costs (labor, vans, etc).
• Process harmonization: Understand local constraints to standardize and adapt processes across markets ensuring consistency, leveraging benchmarking and best practice sharing.
• Stakeholder management: Collaborate and align with a high number of stakeholders from various teams (Ground Operations, Network Delivery Planning, Fleet Management, Analytics, Quality), continuously challenging the status quo.
• Operational excellence: Support the design and implementation of the Target Operating Model for HelloFresh Supply Chain.
• Project management: Identify and deliver projects to increase efficiency, improve quality, and reduce shipping costs by utilizing structured problem-solving approaches (DMAIC, 5 Whys etc).

What you’ll bring

• An exceptional academic record with a degree from a top-tier college or university.
• 5-6 years of experience in supply chain, logistics or continuous improvement, ideally in a fast-paced, consumer-driven industry or top-tier consulting.
• Strong expertise in data analysis, lean methodologies, root cause analysis and structured problem-solving.
• Proven project management and stakeholder engagement skills, with experience leading cross-functional initiatives.
• People management experience, leading and developing a team.
• Hands-on, results-driven mindset, focused on efficiency, cost reduction and performance optimization.
• Fluent in business English (Dutch, French and Danish might be a plus!).

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh-subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access, wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com