Logistics Process Engineer - Warehousing

Are you eager to improve our warehouse processes and IT services? Ensuring that with your data-driven mindset we maximize the value of our logistic network for our shoppers and partners? Moreover, are you the one that seizes the opportunity and brings it to the finish line in a rapidly evolving environment? Then this role is for you.

How do you make our customers happy?

At bol we ship about 70 million (yes, you read that right!) packages per year from our physical warehouses, located in Waalwijk, Nieuwegein, and Nijmegen. This requires that every part of the process and all complex control systems within our warehouses operate seamlessly together. And, with 13M customers who can choose from over 32M products sourced by 51K partners and delivered from multiple warehouses, that’s a tall order. Our goal is to optimally serve our customers in a cost-efficient and sustainable way, through data-driven insights and intelligent steering of bol’s warehouses. This implies that we align all processes, from inbound to stock to outbound, both for sending items to the customer as well as when they return something. It calls for leveraging advanced processes and complex software applications. Moreover, we need to balance goals, from reducing costs to improving the customer experience and advancing our sustainability ambitions. Your role is to ensure our innovations work as advertised in our complex logistics network.

What do you do as a Logistics Process Engineer?

Together with your product team, you explore problems and identify opportunities. Some of which may seem obvious, others not so much. You help the team decide on which topics to focus and translate theoretical solutions into ‘workable’ products by using your data and analytical capabilities. You collaborate with experts, including developers who build the solution, and drive the implementation. How can you best bring these projects across the finish line? And how can you maximize their value for bol, our customers, and partners?

This position challenges your analytical skills: crunch complex puzzles and connect the right people and ideas. Design reliable, scalable, and future-proof processes, and leverage your powers of persuasion and communication to identify relevant stakeholders, get them on board, and keep them engaged. And flex your project management skills by determining the right approach and managing progress in a complex environment.

• You are enthusiastic about data-heavy IT innovations
• You are curious to dive deep into topics and have an analytical mindset
• You ask the right questions to understand the impact of changes on the broader logistics network
• You contribute to various projects from initial conception to final implementation

• You focus on outcome over output
• You share relevant information with your stakeholders; getting (and keeping) them on board is often the key to success
• You contribute to the Logistics Process Engineering community by supporting the development of a standardized way of working, sharing your knowledge and experience, and onboarding new colleagues

Me, myself, and I You value personal success over team results.

You are from Mars, software engineers are from Venus You can come up with absolutely brilliant theoretical solutions but have a hard time explaining them to the IT team. You seem to operate on different wavelengths.

All decisions are final Once a decision is made, it is made. Changing circumstances and evolving insights be damned, you’re not budging.

• Complexity is your best buddy You are energized by complex challenges in which technology, processes, and the physical world meet. You can complete complex projects with your analytical skills from scratch, including alignment with team members and stakeholders.
• True team player You know you can’t do it alone. You're a great listener, easily connect with others, get your message across clearly, and are energized by working with enthusiastic colleagues.
• Keep It Simple, Stupid! Keep It Simple, Stupid is one of your mantras: you expertly identify potential process bottlenecks and excel at solving problems.

This is where you’ll work

The Product Area Warehousing consists of nine product teams divided over four product groups that each have a unique focus. As a Logistics Process Engineer, you’ll reside in one of these teams and primarily focus on improving a specific piece of the puzzle. Your focus may shift occasionally to make sure you’ll work on the most impactful changes for bol.

Of the four product groups, you’ll join product team Optimize Stock Steering which is part of the product group Create Sellable Stock. This team is responsible for getting the right products on the right locations at the right time. In short, you will become part of the brains behind all steering decisions that lead to a product becoming available on bol. Current focus lays on improving and adding storage capacity by optimizing in-warehouse steering decisions.

You’ll work closely with Product Managers, Product Analysts, Software Engineers, and Data Scientists in a product-led environment. The teams are all about working together, helping each other succeed and grow, being honest, and having fun. Our biggest strength is that we treat each other as equals and are eager to learn from each other. You’ll also join our Logistics Process Engineering community, where you will report to the lead. One of the craft within Product and a great community to inspire and be inspired by.