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Senior Performance Engineer (Expert Services Team)

Posted 16 Apr 2025
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Work experience
3 to 10 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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We are seeking a skilled Senior Performance Engineer to join our Expert Services Team.

Drive our performance engineering practice ensuring optimal systems performance for our customers and development teams. This involves designing and executing performance tests, analyzing data to identify performance issues, identify trends, recommend improvements and working closely with developers and other stakeholders to establish strong discipline foundations.

What you'll do

We are looking for someone who is able to inspire and motivate customers and colleagues alike, asking the right questions and translating business requirements into actionable designs. As a customer-centric engineering expert, you'll be vital in optimizing our clients' systems performance. You will be the go-to-person for all performance related topics in a Backbase Engagement Banking Platform implementation. You will work alongside our Solution Architects and multidisciplinary implementation teams to gather requirements, design and implement modern solutions. Your day-to-day responsibilities will include leading performance workshop sessions, refinements and providing guidance to both our customers and our internal organization. You will also proactively research and implement innovative performance solutions, validating them through PoCs and sharing your findings to drive continuous improvement. Your daily work centers on ensuring our customers experience peak system efficiency and effectiveness.

If you’re eager to tackle the role, here’s a bit more about what you’ll actually do:

  • Define SMART KPIs for performance-based NFRs and ensuring that they are understood by all stakeholders involved;
  • Design and creating performance test scenarios, test data, automated test suites and testing environments;
  • Strategically establish the best-in-class performance engineering approach for all software development teams;
  • Looking at both short and long term possibilities;
  • Influence customers and Backbase development teams to adopt your recommendations and approaches;
  • Provide structural recommendations to ensure identified performance issues will not reoccur;
  • Keep up to date with performance engineering tooling and ensure all development teams are using the latest and greatest tools;
  • Contribute to the performance engineering discipline, ensuring that guidelines are interpreted correctly in all the development teams;
  • Support and guide the resolution of performance-related customer escalations;
  • Implement performance testing strategy;
  • Implement performance test tooling;
  • Drive and support our customers with performance testing before go-live;
  • You are reporting to the Vice President of Engineering Services.

Who you are

As a Performance Engineer at Backbase, you know your role expands beyond day to day operations of engineering. You’re a curious go getter with a passion for working with people, challenging your own skillset and breaking the status quo.

In order to be successful in this job, you’ll need to have:

  • An intrinsic drive to achieve the best software performance, backed up with several years of relevant experience in performance testing and engineering;
  • A proactive mindset in building efficient performance solutions and taking ownership and driving change in your DNA;
  • Excellent analytical and problem-solving skills and the ability to communicate effectively with technical and non-technical stakeholders;
  • Experience with performance tools like Gatling, JMeter, Grafana K6 and CI/CD tools like Github Actions/Jenkins;
  • Experience with Spring framework and tuning JVM;
  • Hands on know how of Docker and Kubernetes;
  • Experience with cloud technologies, Azure is a big plus;
  • Relevant experience with relational databases like SQL Server Oracle and MySQL with the ability to analyze database bottlenecks;
  • Preferred: Multiple years of software development experience with Java and expert knowledge on performance in microservice systems;
  • Last but not least, you are open to travel.

Our Perks

Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

Training budget

Specific budget for your personal development.

Referral

Referral bonus incentive for bringing the best talent.

Clothing

You can wear clothes you feel comfortable in.

High spec equipment

We provide all employees with high-spec Macs and tech set up.

Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…


Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.

Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.

The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.

Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.

IT
Amsterdam
250 employees