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Regional Lead - Digital Strategy Consultant

Posted 16 Apr 2025
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Work experience
8 to 15 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Regional Lead - Digital Strategy Consultant

The Value Consulting team is a fast growing team of entrepreneurial digital consultants that all earned their stripes at some of the best strategy firms around the globe.

We are building a transformational selling & strategic advisory arm at Backbase. We operate at the intersection of financial services and digital business transformation, where we help our customers ride the waves of digital transformation successfully.

What you'll do

As a Principal Strategy Consultant, you drive strategic consulting engagements with our customers - top-tier to mid-size banks and credit unions - in a consultative and collaborative approach, to help address their most complex business and technological challenges. With your deep understanding of our customer’s business models and your expertise in the (digital) banking domain you create a compelling long-term vision, laser-sharp financial business case and a value-driven implementation roadmap utilizing the Backbase Platform to its fullest extent. You are willing to travel on a regular basis.

Who you are

  • You have 8+ years of work experience as a (digital) strategy consultant for one or more of the best strategy consultant firms or digital boutique consultancy firms around the globe. Banking, payments, tech or SaaS experience is a plus. However, a can-do mentality is of more importance than many years of the perfect experience;
  • You are street smart and digital savvy. A true team player with a sense of humor, hands-on and self-motivated, able to drive progress and hit deadlines;
  • You are a well-rounded and experienced consultant with superior analytical, quantitative and conceptual thinking skills;
  • You have significant experience with customer-centric methods such as lean start-up, design thinking, value proposition design and agile transformation. You know the tools and best-practices that are common in the market. Next to that, your financial analysis / ROI assessment and business case building skills are second to none;
  • You have significant experience in designing and optimizing banking processes and customer journeys following lean six sigma principles.
  • You know like nobody else what the “bar” is for a great and impactful consulting outcome and respective deliverables. You are passionate about creating the most impactful analyses, business cases and high-quality pitches;
  • You have strong interpersonal and communication skills that will ensure successful customer engagements and collaboration across multiple teams, cultures and timezones;
  • You have excellent English speaking, writing and presentation skills, as well as a strong ability to persuade, inspire and motivate others. You have extensive "owning the room" experience, allowing you to naturally command the room;
  • You have the ability to prioritize and plan effectively with a demonstrated ability to work well under pressure and in ambiguity. You thrive in a fast-paced environment and stay flexible and adaptable to growth and change;
  • You know how to spot commercial opportunities and translate these in close cooperation with sales into solid presentations, pitches and/or tailored proposals;
  • You naturally collaborate and generate a positive spirit of cooperation while coordinating diverse activities and groups within a team environment;
  • You have the courage to learn and to share your learning process with us;
  • You have the willingness and motivation to travel on a regular basis.

Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…


Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.

Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.

The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.

Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.

IT
Amsterdam
250 employees