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Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active. As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.
What you will do:
Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
Collaborate with training teams to effectively to develop a gold standard team
Establish weekly/monthly objectives for the team
Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
Ensure that all merchandise is properly and attractively displayed as per visual guidelines
Ensure all store standards and operations are to company standards
Collaborate with store support departments to effectively utilize company resources
Align with Human Resources on company policies, procedures and development planning for store team
Who you are:
Exceptional customer service/clienteling skills
Minimum of 3 years' experience in a customer service management role
Strong leadership skills, able to coach/motivate team
Professional verbal and written communication skills
Flexible work schedule, including evenings, weekends, and holidays
Preferred Dutch speaker
What you will get:
Competitive salary and bonus incentives
A top-of-the-line training program, unique to the industry
A clothing allowance for each new season and generous employee discount
Opportunity to build a career with one of the fastest growing companies in fashion
Opportunity to travel to other stores and abroad
Curious to hear more directly from the recruiter? Yami Basnet, Store Manager
Founded in Europe in 2000, Suitsupply has grown to over 90 international stores in cities such as Milan, London, Zurich, Amsterdam, New York, Toronto, Shanghai, Singapore and Hong Kong. In addition to our ever-expanding number of brick-and-mortar locations, we maintain a strong online presence, allowing Suitsupply to bring our style and top-tier service to all corners of the globe.
In…
Founded in Europe in 2000, Suitsupply has grown to over 90 international stores in cities such as Milan, London, Zurich, Amsterdam, New York, Toronto, Shanghai, Singapore and Hong Kong. In addition to our ever-expanding number of brick-and-mortar locations, we maintain a strong online presence, allowing Suitsupply to bring our style and top-tier service to all corners of the globe.
In an industry where fast fashion dominates and craftsmanship is fast disappearing, Suitsupply introduces a better option: one where no attention to detail or quality is ever spared. That’s why we use only the finest Italian fabrics sourced from mills such as Ferla, E. Thomas, Larusmiani and Vitale Barberis Canonico.
We have received widespread accolade from the likes of GQ, Esquire, and, perhaps most notably, a Wall Street Journal blind test that rated a $600 Suitsupply suit in a first-place tie with a $3,600 Armani.
While high-quality suiting at an affordable price point remain at the core of all that we do, our versatile range includes jackets, trousers, outerwear, shoes, accessories and attire available as prêt à porter and made-to-measure.
At Suitsupply, we pride ourselves in taking innovative approaches to traditional problems. This has led to the development of technologies such as our Design Your Own feature, our Garmentor app, and a commitment to in-house tailoring, providing quick alterations while you wait for a perfect fit every time. Each and every sales associate receives in-depth training through our acclaimed Suit School, bringing the unmatched level of passion and expertise that make Suitsupply’s customer service stand out.
The message is clear. We believe that nobody should leave Suitsupply with anything less than a perfect fit. If you’re equally devoted to quality, check out our jobs page for opportunities to join us.
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