Process Automation Analyst

Process Automation Analyst

What’s the role

Shell Trading & Supply (T&S) is a core part of Shell's Downstream, Renewables & Energy Solutions (DR) business. We aim to maximise sustained value creation across commodity markets, supporting DR's objectives of generating material cash and returns on capital. The business is global, focusing on five core commodity trading hubs: Houston, London, Rotterdam, Singapore, Dubai and Canada.

You will join the Process Automation & Analytics team within the T&S Products organization, where you will play a key role in driving digital innovation aligned with business priorities.

The team is responsible for developing fast and cost-effective solutions for Commercial Operations Products using Shell’s DIY technology platforms. We excel in managing the lifecycle of automation and analytics products and enhancing digital literacy through the digitalization of business insights, analytics, and automation solutions. Our team collaborates with various business units, Information and Digital Technology (IDT), and delivery partners for technology and digital transformation, leveraging Shell’s extensive Process & Improvement technical capabilities.

What you’ll be doing

As a Process Automation Analyst with low-code/pro-code developer experience, advanced Microsoft Power Platforms skills and a strong business analysis background, you will focus on designing and programming solutions to streamline operations and enhance efficiency. You will collaborate with IT and Trading organizations, support global strategic innovation roadmaps through rapid prototyping, and work closely with commercial and operational stakeholders. Your role involves contributing to various functions such as blending, freight management, scheduling, and more within a leading organization.

Key Responsibilities & Accountabilities:

• Identify, prioritize, and scope Automation & Analytics opportunities with stakeholders globally
• Design and implement advanced automation solutions using Microsoft Power Platforms (Power Apps, Power Automate, and Power BI)
• Conduct detailed business analysis to map and optimize operational processes, identifying opportunities for efficiency and innovation
• Oversee the maintenance and continuous improvement of existing automation systems, enhancing value recovery whilst ensuring they meet evolving business needs
• Plan for scaling & replication of Automation & Analytics capabilities within the team and across the regions
• Ensure automation & analytics solutions are built according to coding standards and control frameworks (EUC, IRM, BIA, PIA), and maintain solution documentations
• Provide technical expertise to complex projects, ensuring they are completed on time, within budget, and meet quality standards
• Establish partnerships with DIY Centers of Excellence and related IDT functions to maximize automation benefits and drive implementation best practices
• Serve as a key point of contact for stakeholders in IT and Trading organizations, managing expectations and ensuring the delivery of tailored automation solution
• Facilitate training sessions and provide ongoing support to users, promoting the adoption and effective use of automation tools
• Stay informed about industry trends and advancements in process automation, applying this knowledge to drive the organization's strategic goals
• Champion the Eliminate Simplify Standardize Automate (ESSA) mindset in T&S
• Develop Business Continuity Plans to ensure robust response and recovery procedures are in place to maximize uptime of automation and analytics solutions

What you bring

To be successful in this role, you must demonstrate a proven track record of leading the discovery, design, development, deployment and maintenance of automation and analytics use cases that will enable maximum business value.

The T&S business environment is dynamic, with a highly complex regulatory and system landscape. The organisation is located globally, with multiple interfaces to our Trading hubs in London, Rotterdam, Houston, Dubai and Singapore and will therefore require a successful candidate to possess strong communication and relationship management skills.

Key Experiences and Qualifications:

• Relevant experience in process automation, business analysis, or a related field
• Extensive expertise in Microsoft Power Platform, encompassing Power Apps, Power Automate, and Power BI
• Proficiency in developing AI Builder and Azure ML models, or using data science programming languages such as Python, R, and SQL
• Skilled in setting up, configuring, and processing workloads from Azure or similar managed hosting environments
• Proven experience in business process mapping and optimization
• Strong stakeholder management skills, with the ability to navigate complex organizational structures
• Project management expertise, with a history of leading successful automation initiatives
• Analytical mindset with exceptional problem-solving abilities
• Ability to present complex technical concepts to non-technical stakeholders and end-users effectively
• Resilient and delivery-focused when faced with evolving requirements
• Proven track record of embedding ESSA principles in business process optimization use cases
• Experience in operating Life of a Deal processes in Trading, Operations, or Supply business is advantageous

Note:As part of your application, please submit a motivation letter along with your resume. The motivation letter should outline your reasons for applying to this position and how your skills and experiences align with the job requirements. This will help us better understand your interest in the role and your suitability for the position.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together
• Continuously grow the transferable skills you need to get ahead
• Work at the forefront of technology, trends, and practices
• Collaborate with experienced colleagues with unique expertise
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself
• Benefit from flexible working hours, and the possibility of remote/mobile working
• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world
• Take advantage of paid parental leave, including for non-birthing parents
• Join an organisation working to become one of the most diverse and inclusive in the world
• We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
• Grow as you progress through diverse career opportunities in national and international teams
• Gain access to a wide range of training and development programmes

Shell in The Netherlands

Most Dutch people know us from the 570 retail stations where they can fill up, recharge and buy fresh sandwiches and coffee. But Shell is more than the stations. The company that started over 130 years ago grew into one of the world’s largest energy companies. And during that time, operations in the Netherlands have continued to expand.

For example, from Rotterdam, Shell coordinates the supply of lubricants for transport and agriculture, aviation fuel and raw materials. Shell Pernis produces the building blocks for healthcare disinfectants and muscle relaxants in Intensive Care. Amsterdam is home to one of our largest research centres in the world: the open Energy Transition Campus Amsterdam. From our campus in The Hague, we lead Shell’s global energy transition. Pernis is home to one of our main refineries and Moerdijk is home to our Dutch chemical plants.