Product Owner Online Access Management

Rabobank Digital Platform

Within Rabobank Digital Platform, the area Online Access Management is responsible for authentication solutions like access to the Rabo App, signing a payment online, and activating the Rabo app and biometrics on the phone. The broad scope of the area and its crucial role in all Value Chains within Retail NL make it a dynamic environment to work in. Do you want to help us with giving our business and private customers easy, secure, and fast online access to all our products and services?

You & your job

Within Online Access Management, we are constantly on the move to keep our services as 'easy as possible and secure as needed'. In the coming period, major steps will be taken in renewing the IT landscape for authentication. This creates opportunities and possibilities to shape the future of authentication and digital identity in a way our customers can have the best possible user experience. At the same time, you and your team “Authenticare” are responsible for iDIN issuing and offer support to many other teams and Value Chains in creating added value to their products, services, and features.

You will create and realize a shared vision on authentication together with other Product Owners and your squad “Authenticare” by translating it into user stories for the backlog, collecting customer feedback, prioritizing, coordinating with your stakeholders, Architects, Design, Compliance, Legal & Risk, and whoever can help you realize your vision.

Achieving results

• Private and (large) business customers experience ease of use, comfort, and security in their customer journeys;
• Stakeholders experience a successful transition from old applications to new technical solutions in the back end that can be used in various online customer journeys and in different countries.

Top 3 responsibilities

• Understand customer needs and translate them into feasible solutions with your multidisciplinary squad which are at least at par in the market;
• Communicate the value of our stable, secure, and future-proof back end and easy and secure authentication solutions to senior management, other Product Owners, stakeholders, and your team members;
• Realize tangible results with your squad in the biweekly sprint rhythm, using modern technology and managing any dependencies and risks.

Together we achieve more than alone

We believe in the power of differences. By combining people's differences, we become an even better bank. We are interested in what you add to our Online Access Management team.

The more than 100 colleagues within area Online Access Management of ​​the Tribe Digital Platform work intensively together with the purpose:

We provide users with seamless, secure, and self-service enabled access to authorized functionality within our digital channels. We do this by delivering developer-driven digital user identity and access services.

Rabobank is a Dutch bank, active in 38 countries for our more than 9,500,000 customers. With these customers, our members, and partners, we work side by side on a world in which everyone has enough and healthy food. Closer to home, we work on a country in which people live happy, financially healthy, work, and grow their business.

You & your talent

• A digital DNA, agile and with a demonstrable strong affinity with developing software in agile-scrum teams;
• Get energized by substantively complex technical material that is crucial for online banking, even if it is not visible to customers;
• Can express well (orally and in writing) in both Dutch and English;
• Great at solving large complex problems. You make them small and solve them;
• Able to communicate clearly towards colleagues and stakeholders and to quickly make new connections;
• Stand firm and not easily distracted;
• Able to broaden own area of ​​focus within the Digital Platform tribe in the long term. Experience as a Product Owner is therefore desirable;
• Preferably knowledge of and network in the field of Customer Identity & Access Management (CIAM) or transaction banking;
• Master’s degree or equivalent experience.

We have a hybrid work culture. This means that you have ample opportunities to work from home and also work in collaboration with the team at our head office in Utrecht. This gives you many opportunities for an optimal work-life balance. Our regular day at the office is Wednesday, however due to group face-to-face meetings or your own schedule you can be expected to come in more often.

A challenging international and diverse work environment in which you are given plenty of room to grow in your role as Product Owner, to greatly expand your scope and network, and to improve yourself in your English-language communication and knowledge of digital transformation.