Project Leader Field Quality

Project Leader Field Quality

The Global Problem-Solving Unit (GPSU), reports into the Global Operations department of our Warehousing Business Unit. It also provides problem-solving capability to the Airports and Parcel Business Unit. The GPSU takes lead in coordinate actions across the responsible BU's and departments to deliver effective solutions. This invariably requires undertaking root cause analysis with the relevant subject matter experts from Technology and/or Supply, and subsequently collaborating with them to ensure we deliver an effective solution. The GPSU coordinates with relevant Customer Centres to ensure the delivery of these solutions for our customers.

Given the above, the Major Problem Manager for GPSU must have an analytical approach to problem solving, as well as the ability to communicate effectively, and to influence internal and external stakeholders.

What will you be doing?

In your role you will have a responsibility for following:

• Analytical and Problem-Solving Skills: Strong analytical abilities with experience in structured problem-solving methods (e.g., Fishbone, IS/IS-NOT). Skilled in coordinating cross-functional efforts for efficient resolution.
• Stakeholder Management and Communication: Excellent communication to influence diverse stakeholders, presenting findings clearly for decision-making, and providing regular updates to leadership.
• Leadership and Team Coordination: Proven experience leading multidisciplinary teams on quality and safety issues, managing expectations, and advocating for customer interests.
• Quality and Process Improvement: Knowledge of quality systems, audits, and assessments to ensure lasting corrective actions. Skilled in fostering a preventative quality culture and driving continuous improvement.
• Adaptability and Responsiveness: Flexible to travel if needed, with a proactive approach to escalations and support across disciplines.

What do we ask from you?

For this role, we ask that you bring:

• Bachelor/Master’s Degree in Technical discipline or Quality Management with at least 8 years of work experience.
• Stake holder management;
• Ability to think in terms of business risks and opportunities, and accordingly manage work priorities;
• Experience with working on, and leading cross functional teams as a facilitator;
• “CAN DO” mentality • Ideally, you would bring experience in or knowledge of o Experience in applying problem solving methods (8D, PSDM, RATIO, A3) o Lean, Six sigma, FMEA;
• Understanding of the principles of Risk Management;
• Experience in Quality Management, Quality Assurance, or Continuous Improvement;

Diversity & Inclusion

Vanderlande is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability.

Interested? Contact the recruiter for this position: Juliette.van.kraaij@vanderlande.com