Program Manager

Program Manager Opportunity at Valtech

Valtech is looking for an experienced Program Manager to lead digital transformation initiatives that drive efficiency and growth for our clients based in the Netherlands.

A few words about us:

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, our global team of 6,500 professionals in more than 60 offices help brands unlock value in a digitally accelerated world. At the intersection of insights and perspectives, we leverage the power of data, AI, creativity, and technology to achieve experience innovation for many of the world’s best-known organisations, including L’Oreal, NatWest, DWP, P&G, Volkswagen, and US department of Agriculture.

From discovery to optimization, clients trust Valtech to remove complexity and deliver innovative, frictionless solutions that close the experience gap between customer expectation and reality. If you are based in the Netherlands and have experience leading cross-functional teams and managing complex projects, then you might be the person we’re looking for!

The Role:

As a Program Manager at Valtech, you are critical to the success of our collaboration with our clients. You will be involved at every stage of the project, from kick-off, through delivery and implementation. Working closely with our clients, you’ll be responsible for turning the project vision and user experience into deliverables the team can work with, whilst always maintaining a focus on the ‘why’ for your project. You will also take an active role in supporting and developing our people in their own journey of growth.

In addition, you will be responsible for the following:

Program Orchestration and Leadership:

• Prioritize and align Program activities with the clients strategic value agenda to drive long-term growth.
• Facilitate collaboration between (internal) teams and stakeholders to ensure seamless execution of program initiatives.
• Enable cross-functional engagement to support our client’s global strategy, focusing on breaking down silos and ensuring an end-to-end transformation mindset.
• Ensure transparency and manage expectations by fostering a performance culture that supports a client growth journey.

Governance and Process Management:

• Establish and maintain a governance structure to support efficient decision-making, risk management, and effective communication.
• Define clear roles and responsibilities and ensure accountability within the team.
• Address (internal) blockers, including process inefficiencies and capacity management, to ensure the team's focus remains on customer value.

Program Planning and Execution:

• Lead the development of detailed action plans for each initiative in the 3-month resolution plan.
• Monitor progress, ensure timely completion of activities, and provide support as needed to meet Program deadlines.

Knowledge Sharing and Team Empowerment:

• Oversee the implementation of a knowledge-sharing platform to centralize Program-related information and ensure transparency.
• Encourage efficient knowledge transfer by supporting a mentorship Program and facilitating shadowing opportunities for team members to learn from experienced colleagues.
• Ensure continuous upskilling of team members, particularly in composable practices and transformation, to bridge any knowledge gaps.

Essential Expertise:

• You are someone with a minimum of 6-8 years of experience in program management, ideally with transformation or digital programs within a consultancy.
• Strong verbal and written communication skills in English and Dutch, with the ability to clearly convey Program objectives and updates to stakeholders at all levels.
• Experience in leading large cross-functional teams and implementing governance structures.
• Strong problem-solving skills and the ability to navigate complex organizational dynamics.
• Ability to understand the broader transformation goals and ensure alignment of all program activities to these objectives.

Domain experience in one or more of the following:

• Ecommerce
• Manufacturing
• Experience with documented delivery methods/techniques and opinions on their suitability/merits: Scrum, Kanban, SAFe, LeSS, DAD.

What you can expect from us

• A competitive salary
• 25 days holidays with the possibility to buy up to 10 additional days of holiday per calendar year
• Holiday allowance
• A work laptop and mobile phone
• Subsidized office lunch
• Travel allowance - an NS Business card

Apart from the benefits listed above, we have more to offer. Our growth development program, for example, to help you excel in your existing profession, or enable you to explore another. Also, there are plenty of internal initiatives for you to take part in. Whether it's about improving Valtech as a business or contributing to the world around us, we encourage our employees to pursue their professional and personal ambitions.

At Valtech, we’re here to engineer experiences that work and reach every single person. To do this, we are proactive about creating workplaces that work for every person at Valtech. Our goal is to create an equitable workplace which gives people from all backgrounds the support they need to thrive, grow and meet their goals (whatever they may be).

Please do not worry if you do not meet all of the criteria or if you have some gaps in your CV. We’d love to hear from you and see if you’re our next member of the Valtech team!

Join Valtech

Not only can you help us lead the experience revolution, but you can lead the change. The journey Valtech is on is ambitious and therefore opens doors. The more we grow – the more opportunities there are to take responsibility, implement your creative ideas, and be the innovator and driver to help move us, and our clients, forward.

Does it excite you to join Valtech on this journey? And would you like to become our next Program Manager?

Then apply today. We cannot wait to hear from you!