Application Consultant Cardiology IT

Application Consultant Cardiology IT

Job Description

Do you want to be a part of a team that drives high customer satisfaction and first-class customer experience in the domain of Cardiology Informatics solutions?

Can you be a leader that can work across various matrix organizations both internal Philips as well as at Hospital customers?

If any of these answers are yes, read further to learn what this career opportunity can bring. 

Your role:

• Provide customer training for new installations and upgrades
• Conduct regular follow-up visits to customers to obtain direct feedback from them about the solution usage, the quality of the training delivery and customer satisfaction
• Provide training material to end-users
• Participate in creation of new training tools
• Take care of the Service Lifecycle at our current customer base, for the focused region
• Ensure we have the right focus in the market on Clinical Workflow, Application Education, IT Support and Application Support
• Support and advise the sales force during acquisition especially on large complex solutions, in terms of identify Clinical needs, Demo, and Workflow analyses
• Manage sales of upgrades and new features for installed base
• Identify new sales leads towards our sales force
• Configure test and demo systems with localized settings
• Provide feedback from the customer/markets on our solution back to the Business Innovation Unit Cardiology Informatics
• Drive change in the Philips service market in Benelux to deliver our IntelliSpace Cardiovascular resulting in growth

You are a part of

The Healthcare Informatics sales and service team in the BeNeLux.

Working closely with the modality application specialists from Ultrasound in the Netherlands.

You're the right fit if:

• Bachelor's Degree in Ultrasound
• Must have 3-5 years of sonography experience, knowledge in usage of ultrasound and product features within the cardiology domain.
• Understand, convey, and teach others the clinical aspects and technical use of the specific solutions
• High energy, and self-driven mentality
• Affinity with IT Solutions, you will be able to liaison between clinical and technical conversations
• Highly flexible and motivated team player, who can establish relationships with both internal and external customers.
• Excellent communication skills.
• Analytical skills, experience in the interpretation of the application results.
• Fluent in Dutch (native speaker). Good command of English in written word and speech

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.